Senior Policy & Implementation Lead - Healthcare

University of California- Davis Health; Sacramento (CA); Hybrid; USD 88,000 - 161,000; Full time

Job summary

University of California Davis Health is seeking a Project Policy Analyst Supervisor 2 to supervise the Implementation Team within the Patient Contact Center (PCC) in Sacramento. The role focuses on accountability for ambulatory access projects, resource stewardship, and compliance with UC Davis Health priorities.

The position supports Epic-related workflows and cross-functional collaboration. Key responsibilities include leading a 100% time, hybrid work arrangement with Monday–Friday 8AM–5PM

Qualifications

• Bachelor's degree in related area and / or equivalent experience / training.
• Progressive leadership experience in health system administration, health care planning, public administration, or a satisfactorily equivalent combination of education, training, and experience.
• Experience in leading analytical professional teams to successful results.
• Experience and expertise in implementing Referral and Scheduling Epic-related build and workflows for multi- department and/or specialty service line.
• Experience with program development including analytical and program evaluation skills to effectively provide sound recommendations, continually examines systems and develops or revises to accommodate change requirements.
• Advanced project management skills.
• Advance technical skills in Excel, Microsoft PowerPoint, Visio, Teams, and Word and ability to teach and train these programs.
• Excellent interpersonal and communication skills. Ability to express ideas assertively, respectfully and concisely both orally an din writing. Ability to exercise tactful diplomacy in dealing with others to secure necessary information and cooperation from a variety of people.
• Demonstrated ability to lead interdisciplinary teams and develop/manage partnerships, seeking input from others, and creating ad hoc teams as required to address challenging problems.
• Interpersonal, verbal and written communication skills to clearly and effectively interact with a diverse group of individuals to secure and/or provide information to clarify situations, and resolve problems.
• Understands the importance of maintaining confidentiality of hospital and patient information at all times.
• Can articulate and support the UCDHS mission, vision, and values as well as departmental goals.

Responsibilities

• 50% - People Management/Leadership
• 40% - Project Management and Implementation
• 10% - Program Development

Skills

Leadership

Analytics

Project management

Epic workflows

Excel

PowerPoint

Visio

Teams

Word

Communication

Education

Bachelor's degree in related area

Tools

Epic

Visio

PowerPoint

Teams

Word

Job description

University of California Davis Health is seeking a Project Policy Analyst Supervisor 2 to supervise the Implementation Team within the Patient Contact Center (PCC) in Sacramento. The role focuses on accountability for ambulatory access projects, resource stewardship, and compliance with UC Davis Health priorities.

The position supports Epic-related workflows and cross-functional collaboration. Key responsibilities include leading a 100% time, hybrid work arrangement with Monday–Friday 8AM–5PM