Project Business Analyst & Epic Implementation Coordinator

University of California, Riverside; Riverside (CA); On-site; USD 53,100 - 89,700; Full time

Benefits offered by this job

Employee benefits package

Opportunity for renewal based on performance

Job summary

The University of California, Riverside is seeking a Project Business Analyst & Epic Implementation Coordinator to bridge clinical and administrative staff in health services. This role focuses on the implementation of the Epic Electronic Health Record system, analyzing workflows and facilitating collaboration.

The ideal candidate should possess a Bachelor's degree in Health Informatics or a related field and have 0-1 years of relevant experience. Strong communication, analytical, and problem-solving skills are essential for success.

Qualifications

• Bachelor's degree in a related area and/or equivalent experience.
• 0-1 years of related experience.
• Required knowledge of UCR SHS and CAPS operations and IT systems.

Responsibilities

• Analyze business problems and assist in creating systems specifications.
• Conduct pre-workflow analysis and document current system mapping.
• Participate in cross-functional teams to solve business issues.

Skills

Interpersonal and communication skills

Knowledge of IT and business analysis

Proficiency in Microsoft Office Suite

Problem-solving and critical-thinking skills

Education

Bachelor's degree in Health Informatics

Bachelor's degree in Management Information Systems

Bachelor's degree in Computer Science

Job description

Project Business Analyst & Epic Implementation Coordinator

Priority Application Deadline: 07/15/2026

Job ID: 37606297
Category: Campus Administration and Operations
Organization: Health Wellbeing and Safety
Department: Holistic Health & Wellness Dpt
Location: Main Campus - UCR
Salary: $53,100 - $89,700
Date Posted: June 30, 2026
Application Deadline: Open Until Filled
Schedule: 8AM - 5PM
Full/Part Time: Full-time (100%)
Level of Supervision: Close Supervision
Personnel Program Code: Professional & Support Staff

Position Information

This is a two‑year initial appointment with the possibility for renewal pending business need, available funding, and performance. Under the strategic direction of the Executive Director Holistic Health and Wellness and under the direct supervision of the Assistant Director of Administrative Operations, the Project Business Analyst & Epic Implementation Coordinator serves as a vital operational bridge between the clinical and administrative staff at Student Health Services and Counseling and Psychological Services (CAPS), and the central technical IT teams. The incumbent will focus on the core phases of the Epic Electronic Health Record (EHR) system implementation, specifically bounding all deliverables to the unique workflows, automated systems design, and clinical processes of student wellness operations. They will assist in defining basic system scopes, mapping current and future‑state workflows, and authoring basic RFPs for ancillary clinic technology.

Educational Requirements

• Bachelor's degree in a related area and/or equivalent experience or training (required).
• Required Bachelor's degree in Health Informatics, Management Information Systems (MIS), Business Administration, Computer Science, or a related field.
• Preferred Bachelor's degree in related area and/or equivalent experience/training.

Experience Requirements

• 0‑1 years of related experience.
• Required knowledge of UCR SHS and CAPS operations and IT systems.
• Preferred experience.

Special Conditions

• Must pass a background check.
• Exercise utmost discretion in managing sensitive information learned in the course of performing duties; safeguard data and comply with all data protection and privacy policies.
• Ensure that sensitive information is only shared on a limited basis and actively limit access to individuals who have legitimate business need to know.

Minimum Requirements

• Interpersonal and communication skills to work with both technical and non‑technical personnel at various levels.
• Knowledge of related areas of IT and basic business analysis function.
• Knowledge relating to the design of application programs.
• Skills associated with analysis of processes and problems, information flow and architecture.
• Proficiency with standard productivity and data tools including Microsoft Office Suite (Word, Excel, PowerPoint, Visio).

Preferred Qualifications

• Foundational knowledge of business analysis concepts, core IT principles, and standard software development lifecycle (SDLC).
• Understanding of healthcare operations, medical/counseling terminology, or privacy regulations surrounding student health data (e.g., HIPAA, FERPA).
• Exceptional written and verbal communication skills, with a demonstrated ability to translate complex clinical tasks into clear, structured technical documentation.
• Strong analytical, problem‑solving, and critical‑thinking skills to identify operational bottlenecks.

Key Responsibilities

• Formulates and defines basic systems scope under direct supervision, analyzes basic business problems, and assists in creating systems specifications.
• Conduct thorough pre‑workflow analysis and document "As‑Is" current system mapping across Student Health and CAPS; assist senior team members in designing and validating "To‑Be" future‑state workflows, analyzing operational bottlenecks, and creating technical system specifications. Interview stakeholders, facilitate small focus groups, and document user and technical needs into structured functional requirement documents.
• Applies basic IT practices to design details of automated systems—including user templates, clinical documentation flowsheets, and automated patient communication cues. Draft and organize standard operating procedures and system process documents for a smooth transition to EPIC go‑live and stabilization phase. Assist with basic system validation, unit testing, User Acceptance Testing (UAT), and map data elements from legacy applications to Epic for accurate data migration.
• Participates in cross‑functional teams to solve business or systems issues; translate end‑user feedback into actionable system adjustments for the technical build team.
• Write basic Requests for Proposals for ancillary software, third‑party integrations, or specialized hardware (e.g., check‑in kiosks, signature pads) to support the Epic ecosystem. Gather technical specifications from vendors and compile comparative data to evaluate vendor responses against established project requirements.

Employment Conditions

Applicants must have current work authorization when accepting a UCR staff position. UCR is unable to sponsor or take over sponsorship of an employment visa for staff. As a University employee, you will be required to comply with all applicable University policies and or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law.

For information about our employee benefits package, visit Employee Benefits Overview.