Public Safety Dispatch Training Lead

State of Colorado; Denver (CO); In loco; USD 59.000 - 95.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical and dental options

Life insurance

Wellness program

Flexible benefits

Retirement benefits

Paid holidays

Descrizione del lavoro

The Colorado State Patrol Communications Branch is seeking a Training Coordinator to design, deliver, and oversee a comprehensive training program for dispatch personnel. You will coordinate curriculum, ensure compliance with APCO/CALEA standards, and manage instructor scheduling and training records.

You will also conduct needs assessments and implement improvements to enhance NCIC compliance and emergency medical dispatch training across regional centers.

Competenze

• Six (6) years of relevant experience in training curriculum development and delivery.
• Education and/or relevant experience equal to six years can meet minimum qualifications.

Mansioni

• Design and implement a 21-week CTO program; develop curriculum and ensure alignment with APCO and CALEA standards.
• Coordinate training records, certifications, and continuing education for personnel.
• Conduct needs assessments and ensure compliance with state and federal requirements.
• Oversee QA checks and develop processes to improve dispatcher performance during training.

Conoscenze

Curriculum development

Training delivery

Program management

Policy compliance

Assessment methods

Formazione

Related education/experience (6 years equivalent)

Descrizione del lavoro

The Colorado State Patrol Communications Branch is seeking a Training Coordinator to design, deliver, and oversee a comprehensive training program for dispatch personnel. You will coordinate curriculum, ensure compliance with APCO/CALEA standards, and manage instructor scheduling and training records.

You will also conduct needs assessments and implement improvements to enhance NCIC compliance and emergency medical dispatch training across regional centers.