Senior PM, Translation Quality & AI Platform

LILT (Production); United States; Remote; USD 140,000 - 200,000; Full time

Job summary

LILT seeks a Senior Product Manager, Translation Quality & Platform to lead translation quality initiatives, expert linguist experience, and customer-facing analytics. You will own roadmap, partner with Engineering, Applied AI, Quality, and Data teams, and drive cross-functional initiatives across the platform.

The role emphasizes AI fluency, product judgment, and strong collaboration with Production, Linguists, and Customer Success to deliver trusted, enterprise-grade AI translation

Qualifications

• Hands-on builder mindset and AI fluency to accelerate discovery, evaluation, and troubleshooting.
• Ability to measure AI features using test sets, precision/recall, and latency.
• Data fluency: comfortable with SQL or similar tools and defining metrics.
• Customer discovery and product triage with enterprise customers.
• Clear documentation and release-note communication across teams.

Responsibilities

• Own roadmap, priorities, and delivery sequencing for translation quality and reporting experiences.
• Lead AI Review and AI QA from problem definition to release, setting quality and cost targets.
• Define evaluation questions and acceptance criteria with cross-functional teams.
• Own customer-facing analytics and reporting experiences for quality, turnaround, and spend.
• Improve expert review workflow and platform usability in collaboration with linguists and production teams.
• Lead customer discovery and triage, coordinating with Customer Engineering and Success.

Skills

AI fluency

Product judgment

Data analytics

Customer discovery

Clear communication

Job description

LILT seeks a Senior Product Manager, Translation Quality & Platform to lead translation quality initiatives, expert linguist experience, and customer-facing analytics. You will own roadmap, partner with Engineering, Applied AI, Quality, and Data teams, and drive cross-functional initiatives across the platform.

The role emphasizes AI fluency, product judgment, and strong collaboration with Production, Linguists, and Customer Success to deliver trusted, enterprise-grade AI translation