Senior PM, Technical - End-to-End Industrial Automation

Amazon; Arlington (VA); On-site; USD 151,000 - 205,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Arlington, VA is seeking a Senior Product Manager, Technical to own an entire product within our industrial automation portfolio. You will define product strategy, vision, and a multi-quarter roadmap, with end-to-end ownership from problem identification to deployment and business outcomes.

You will collaborate with software development and science managers to co-own technical decisions, evaluate complexity, and drive cross-functional alignment without intermediaries.

Qualifications

• Bachelor's degree in a technical field.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience managing technical products or online services.
• Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.
• Experience bridging technical and business teams to collect and refine requirements, prioritize incoming work requests, and ensure all committed work is delivered on time.
• Experience in an operational environment developing, fast-prototyping, piloting and launching analytic products.
• Experience building and driving adoption of new tools.
• Experience owning feature delivery and tradeoffs of a product.

Responsibilities

• Define and own the product strategy, vision, and multi-quarter roadmap for your product area.
• Work backwards from customer needs to identify the right problems to solve and the right sequence to solve them.
• Own the business value framing: cost-to-run, operational entitlement delivered, adoption trajectory, and reliability targets.
• Make build/buy/partner decisions with clear business justification.
• Own your product from problem discovery through deployment and sustained operational performance.
• Engage engineering leaders directly to present requirements, evaluate complexity, and co-own technical direction.
• Influence architecture decisions through data-driven contributions and customer evidence.
• Evaluate whether to build new capabilities, extend existing systems, or leverage partner team investments.
• Define acceptance criteria that engineering builds against, with clarity on what "done" means.
• Conduct customer research through site visits, office hours, and direct operational observation in fulfillment buildings.
• Treat internal operations and support teams as first-class customers, proactively collecting their needs.
• Use data to identify performance trends, adoption patterns, and areas of customer friction.
• Translate customer pain into prioritized engineering work with quantified business justification.
• Manage Phase Gate Reviews with Operations during deployment to live sites.
• Ensure training content ships as a product requirement, not an afterthought.
• Own post-launch support plans including triage, issue management, and continuous improvement.
• Define and monitor KPIs: adoption, reliability, cost savings, customer satisfaction.

Skills

Roadmap strategy

Cross-functional leadership

Technical product ownership

Executive-level prioritization

Requirements gathering

Operational analytics

Education

Bachelor's degree in a technical field

MBA (preferred)

Tools

Hadoop

Rules-based systems

Machine learning

Job description

Amazon.com Services LLC in Arlington, VA is seeking a Senior Product Manager, Technical to own an entire product within our industrial automation portfolio. You will define product strategy, vision, and a multi-quarter roadmap, with end-to-end ownership from problem identification to deployment and business outcomes.

You will collaborate with software development and science managers to co-own technical decisions, evaluate complexity, and drive cross-functional alignment without intermediaries.