Senior PM, Enterprise AI Agent Platform Deployment

Sierra; California (MO); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Unlimited PTO

Medical, dental, vision insurance

Life insurance & disability

Retirement plan

Parental leave

Fertility benefits

Lunch & snacks

Discretionary benefit stipend

Alphorn lessons

Job summary

Sierra is seeking a Senior Product Manager to own high-impact AI-agent initiatives for a flagship enterprise account. You’ll lead end-to-end product vision, working with platform and engineering teams to deliver scalable, production-ready agents across chat and related interfaces.

You’ll translate customer needs into pragmatic roadmaps, balance technical depth with business priorities, and mentor cross-functional teams in a fast-paced, highly collaborative environment.

Qualifications

• 5–8+ years building highly technical products, with 2–3+ years as a Senior PM or above.
• Engineering background or equivalent technical depth for architecture discussions.
• Experience shipping production-grade systems at scale.
• Trusted technical partner to enterprise customers in ambiguous, priority-driven environments.
• Strong attention to detail and fast learner across tools and domains.
• Exceptional communication, able to explain complex decisions up to VP level.
• Experience with language models or production AI agents is a plus.
• Knowledge of retail or consumer operations (CX, order management, etc.).
• Hands-on coding experience and building with TS/Go/Python is valuable.
• Experience owning a dedicated enterprise account or embedded model collaborations.

Responsibilities

• Own the agent end to end: workflows, decisions, escalation logic, architecture, data flows, APIs, and user experience.
• Drive quality and outcomes: run evaluations, diagnose failures, prioritize improvements, and ship them with engineers.
• Push platform forward on a flagship account with high volume and complex workflows.
• Navigate enterprise complexity across business units, procurement, and executive stakeholders.
• Invent what’s next by scouting new experiences and coordinating with teams to ship them.

Skills

Technical product leadership

Engineering depth

Production systems

Enterprise partnerships

Detail oriented

Excellent communication

AI agents experience

Retail operations

Hands-on coder

Enterprise account ownership

MBA

Education

MBA or equivalent

Tools

TypeScript

Go

Python

Job description

Sierra is seeking a Senior Product Manager to own high-impact AI-agent initiatives for a flagship enterprise account. You’ll lead end-to-end product vision, working with platform and engineering teams to deliver scalable, production-ready agents across chat and related interfaces.

You’ll translate customer needs into pragmatic roadmaps, balance technical depth with business priorities, and mentor cross-functional teams in a fast-paced, highly collaborative environment.