Senior PM, AI/ML Personalization & Omnichannel

ITSMF; Chicago (IL); On-site; USD 183,000 - 208,000; Full time

Job summary

Capital One is seeking a Senior Manager of Product Management to drive AI/ML driven personalization across omnichannel experiences, including unauthenticated sites, push notifications, and SMS. You will partner with data science and ML engineering to shape the roadmap and deliver scalable, data-driven customer journeys.

In this high-impact role, you will translate business strategy into consumer-facing digital products, lead cross-functional teams, and own the end-to-end product lifecycle from

Qualifications

• Bachelor's or Master’s Degree in a quantitative field or Business/Marketing with expected degree completion by start date.
• Alternatively, a Bachelor's degree with 4+ years of Product Management experience.
• Experience translating business strategy into consumer facing digital products.

Responsibilities

• Lead enterprise-wide AI/ML driven personalization roadmap across omni-channel touchpoints (unauthenticated sites, push, SMS).
• Collaborate with data scientists and ML engineers to deploy state-of-the-art personalization models.
• Drive an end-to-end product strategy and roadmap delivering measurable customer impact.
• Lead cross-functional teams to align business, technology and customer outcomes.

Skills

Product management

AI/ML personalization

Cross-functional leadership

translating business strategy into产品

Education

Bachelor's or Master's Degree in a quantitative field

Business or Marketing degree

Job description

Capital One is seeking a Senior Manager of Product Management to drive AI/ML driven personalization across omnichannel experiences, including unauthenticated sites, push notifications, and SMS. You will partner with data science and ML engineering to shape the roadmap and deliver scalable, data-driven customer journeys.

In this high-impact role, you will translate business strategy into consumer-facing digital products, lead cross-functional teams, and own the end-to-end product lifecycle from