Senior Product Manager - AI/ML Personalization & Omnichannel

Capital One; New York (NY); On-site; USD 219,000 - 250,000; Full time

Benefits offered by this job

Performance-based incentives

Comprehensive benefits

Total well-being program

Job summary

Capital One is seeking a visionary Senior Manager, Product Manager to lead the next wave of omnichannel personalization. You will collaborate with data scientists and ML engineers to define the roadmap, drive state-of-the-art personalization across unauthenticated sites, push notifications, and SMS.

In this enterprise-wide role, you will translate business strategy into consumer facing digital products, shepherd initiatives from concept to delivery, and lead cross-functional teams to deliver

Qualifications

• Bachelor's or Master’s Degree in a quantitative field (Statistics, Economics, Analytics, CS, etc.) or Business/Marketing
• OR Bachelor's degree in any field with at least 4 years of Product Management experience
• Experience translating business strategy and analysis into consumer facing digital products

Responsibilities

• Lead omnichannel personalization initiatives across unauthenticated sites, push notifications, and SMS
• Define and drive the enterprise-wide strategy for AI/ML driven personalization models
• Collaborate with data scientists and ML engineers to deliver high-impact, data-driven customer journeys
• Spearhead cross-functional teams to deliver measurable business outcomes across multiple channels

Skills

Product strategy translation

Education

Bachelor's or Master’s Degree in a quantitative field

Bachelor's degree in any field with 4+ years PM experience

Job description

Capital One is seeking a visionary Senior Manager, Product Manager to lead the next wave of omnichannel personalization. You will collaborate with data scientists and ML engineers to define the roadmap, drive state-of-the-art personalization across unauthenticated sites, push notifications, and SMS.

In this enterprise-wide role, you will translate business strategy into consumer facing digital products, shepherd initiatives from concept to delivery, and lead cross-functional teams to deliver