Senior Product Lead - AI/ML Personalization & Omnichannel

Capital One; Chicago (IL); On-site; USD 190,000 - 240,000; Full time

Job summary

Capital One seeks a Senior Manager, Product Manager to lead an enterprise-wide omnichannel personalization effort, delivering seamless messaging across unauthenticated sites, push notifications, and SMS, and to guide state-of-the-art AI/ML driven personalization models with data scientists and ML engineers.

You will advance the product roadmap, partner with cross-functional teams, and translate business strategy into consumer-facing digital products that improve engagement and outcomes across

Qualifications

• Degree in a quantitative field or related discipline required.
• OR Bachelor's in any field with 4+ years PM experience.
• Preferred: experience translating business strategy into consumer-facing digital products.

Responsibilities

• Lead enterprise-wide omnichannel personalization strategy.
• Collaborate with data scientists and ML engineers on AI/ML driven personalization.
• Drive roadmap for experimentation and model-decisioning platforms.
• Coordinate with cross-functional teams to deliver personalized messaging across channels.

Skills

Product Management

Strategic thinking

Data-driven decisioning

Cross-functional leadership

AI/ML awareness

Education

Bachelor’s or Master’s Degree in a quantitative field

Bachelor's degree in any field with 4+ years PM experience

Job description

Capital One seeks a Senior Manager, Product Manager to lead an enterprise-wide omnichannel personalization effort, delivering seamless messaging across unauthenticated sites, push notifications, and SMS, and to guide state-of-the-art AI/ML driven personalization models with data scientists and ML engineers.

You will advance the product roadmap, partner with cross-functional teams, and translate business strategy into consumer-facing digital products that improve engagement and outcomes across