Senior PM: AI-Driven Rider & Driver Mobile Experience

Via; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Base salary + equity

Comprehensive health coverage

401(k) with company match

Fully paid parental leave

Paid time off

Job summary

Via in New York City is seeking a Senior Product Manager to lead the next-generation Rider and Driver mobile experiences. You will shape a scaled portfolio affecting tens of thousands of riders daily, working across public sector integrations and multi-provider mobility features.

This role requires 5+ years in product management, a track record of end-to-end lifecycle, and strong data-driven decision making.

Qualifications

• 5+ years of product management experience in startups or large companies operating on a global scale.
• Owned a broad set of products, led a product domain/line across a company, built category-leading products.
• Strong understanding of how AI and emerging technologies can transform product experiences and ship AI-powered solutions.
• Ability to translate market research and customer feedback into clear product specifications and success criteria.

Responsibilities

• Define and execute the overarching product strategy for the next-generation Rider and Driver platforms, leveraging AI and emerging technologies to expand reach across broader geographies, diverse user profiles, and multi-provider offerings.
• Develop scalable functionality that accommodates complex service deployments with diverse policies surrounding mobility, payments, and user communication.
• Convert user research and operational insights into clear product specifications by pinpointing core problems, formulating hypotheses, and defining success criteria.
• Analyze qualitative feedback and quantitative metrics to align stakeholders and refine product development cycles.
• Establish a rigorous, data-informed prioritization framework, evaluating the ROI of feature requests to guide scoping decisions and roadmapping.
• Serve as the central liaison across cross-functional teams, including Engineering, QA, Operations, and Business, engaging in day-to-day execution.

Job description

Via in New York City is seeking a Senior Product Manager to lead the next-generation Rider and Driver mobile experiences. You will shape a scaled portfolio affecting tens of thousands of riders daily, working across public sector integrations and multi-provider mobility features.

This role requires 5+ years in product management, a track record of end-to-end lifecycle, and strong data-driven decision making.