Senior PM, AI-Driven RCM & Practice Mgmt

CentralReach, LLC; Holmdel Township (NJ); Hybrid; USD 150,000 - 180,000; Full time

Benefits offered by this job

Competitive compensation

PTO

401(k) matching

Paid parental leave

Hybrid work schedules

Wellness programs

Job summary

CentralReach is seeking a Senior Product Manager for its CR Essentials platform. Based in a hybrid setting with offices in Holmdel, NJ, this role drives revenue-cycle management and practice-management features for healthcare providers, leveraging AI to improve workflows.

The ideal candidate has 5-8+ years in product management within claims management or healthcare software, with a track record of turning complex clinical and billing workflows into scalable solutions.

Qualifications

• 5-8+ years of experience in product management, preferably in claims management, healthcare or workflow-intensive B2B software.
• Strong understanding of practice management and claims or payer workflows, including scheduling, authorizations, billing, and reporting.
• Experience supporting or designing for healthcare and billing professionals.
• Experience leveraging AI tools in product management and developing AI-based product capabilities.
• Proven ability to operate effectively in ambiguous problem spaces and influence outcomes through strong product judgment and execution.

Responsibilities

• Define and evolve the CR Essentials product strategy, particularly around RCM and practice management.
• Own execution for key areas of the CR Essentials roadmap, from discovery through delivery.
• Balance the complex needs of care practices while delivering a lightweight, user-friendly experience for our users.
• Translate complex clinical, operational, and billing workflows into clear, scalable product solutions.
• Collaborate with Engineering, Design, Clinical, Billing, Customer Success, and Support teams.
• Define and track success metrics focused on operational efficiency, accuracy, and customer impact.
• Leverage AI tools in your work and partner with internal AI experts to evolve our AI-based product capabilities.

Skills

Product management

Healthcare software

Claims management

AI tools

Strategy execution

Education

Bachelor's degree or equivalent

Job description

CentralReach is seeking a Senior Product Manager for its CR Essentials platform. Based in a hybrid setting with offices in Holmdel, NJ, this role drives revenue-cycle management and practice-management features for healthcare providers, leveraging AI to improve workflows.

The ideal candidate has 5-8+ years in product management within claims management or healthcare software, with a track record of turning complex clinical and billing workflows into scalable solutions.