Senior PM, AI & Automation Platforms — Drive Global Commerce

Global Payments; Atlanta (GA); On-site; USD 158,000 - 265,000; Full time

Job summary

Global Payments is seeking a Senior Product Manager for AI and Automation Platforms to define and execute a product strategy that advances AI-powered customer experiences and automated workflows. You will partner with engineering, data science, and design teams to build new capabilities, with a focus on measurable business impact.

You will lead discovery, establish success metrics, and monitor adoption, ensuring solutions align with key business goals and operational needs in a fast-changing

Qualifications

• Bachelor's degree required.
• 7+ years of Product Management experience.
• Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
• Strong strategic, analytical, and leadership capabilities.
• Experience managing technology products involving automation, workflows, analytics, or intelligent systems.
• Strong analytical, strategic, and problem-solving skills.
• Experience leading cross-functional initiatives.
• Excellent communication and stakeholder management skills.
• Bonus if you have AI, machine learning, generative AI, or workflow orchestration platforms.
• Experience launching data-driven or AI-enabled products.
• Experience building zero-to-one products.
• Experience working with data science teams.

Responsibilities

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver innovative solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

Skills

Product management

AI

Automation

Analytical thinking

Leadership

Cross-functional collaboration

Stakeholder management

Communication

Ambiguity handling

Education

Bachelor's degree

Job description

Global Payments is seeking a Senior Product Manager for AI and Automation Platforms to define and execute a product strategy that advances AI-powered customer experiences and automated workflows. You will partner with engineering, data science, and design teams to build new capabilities, with a focus on measurable business impact.

You will lead discovery, establish success metrics, and monitor adoption, ensuring solutions align with key business goals and operational needs in a fast-changing