Senior Product Manager, AI and Automation Platforms

Global Payments Inc.; Cincinnati (OH); On-site; USD 158,000 - 265,000; Full time

Job summary

Global Payments Inc. is seeking a Senior Product Manager for AI and Automation Platforms to shape the next generation of customer experiences.

You will define product strategy, collaborate with engineering, data science, and design, and lead initiatives from discovery through delivery in a fast-moving environment. Ideal candidates bring 7+ years in product management, a track record of AI-driven or automation-focused products, strong leadership, and superb communication to align stakeholders and

Qualifications

• Bachelor's degree required.
• 7+ years of Product Management experience.
• Experience delivering AI/automation or analytics-enabled products.
• Strong analytical, strategic, and leadership capabilities.
• Experience managing technology products involving automation and workflows.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver innovative solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

Skills

Product management

AI & automation platforms

Cross-functional leadership

Strategic thinking

Stakeholder management

Education

Bachelor's degree

Job description

Job Description

Ready to take your career global?

Make your mark at one of the biggest names in payments. We're looking for a Senior Product Manager - AI and Automation Platforms to join our ever-evolving product team and help shape the future of global commerce.

What You’ll Own

We're seeking a Senior Product Manager - AI and Automation Platforms - to help build the next generation of AI-powered and automated customer experiences. As AI changes the way that we work as well as how software platforms and merchants interact with their customers, we are looking for a forward-looking leader who will help to shape the future of ways of working at Global Payments and how our partners engage with customers. The ideal candidate should not be afraid to shake things up. You'll have the opportunity to define new product capabilities from the ground up, partner with cross-functional teams, and drive innovation that creates measurable business results. This role is ideal for a product leader who thrives in ambiguity, embraces emerging technologies, and enjoys turning bold ideas into impactful products.

• Define and execute product strategy for AI and automation platforms.
• Identify opportunities to simplify and automate complex workflows.
• Partner with engineering, data science, and design teams to deliver innovative solutions.
• Develop experimentation frameworks and success metrics.
• Evaluate emerging technologies and industry trends.
• Drive product discovery and customer research activities.
• Monitor adoption, business performance, and customer outcomes.
• Establish and communicate strategic product priorities.
• Ensure solutions align with business goals, customer needs, and operational requirements.

What You’ll Bring

• Bachelor's degree required.
• 7+ years of Product Management experience.
• Experience delivering technology products involving AI, automation, analytics, or workflow optimization.
• Strong strategic, analytical, and leadership capabilities.
• Experience managing technology products involving automation, workflows, analytics, or intelligent systems.
• Strong analytical, strategic, and problem-solving skills.
• Experience leading cross-functional initiatives.
• Ability to work effectively in ambiguous and fast-changing environments.
• Excellent communication and stakeholder management skills.

It’s a bonus if you have

• Experience with AI, machine learning, generative AI, or workflow orchestration platforms.
• Experience launching data-driven or AI-enabled products.
• Experience building zero-to-one products.
• Experience working with data science teams.

About The Team

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do.

$157,800 - $265,100

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

Please note that the deadline for applications is Monday, November 16th, 2026.

Applicants and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

Applicants and applicants are advised they may redact age information from requested items like transcripts, resumes, and certificates attached to their application for positions that can be performed in Colorado.

EEOC Statement

Global Payments is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.