Senior Plumbing Technician: Growth, Benefits & Impact

TurnPoint Services; Burlington (MA); On-site; USD 39,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid parental leave

PTO and company holidays

Life and disability insurance

Training and development programs

Modern tools and technology

Job summary

Elge Plumbing, part of TurnPoint Services, is hiring a Plumbing Technician to diagnose, repair, and install residential and light commercial systems. You will work on water lines, drains, fixtures, and heaters, while communicating options clearly to customers and maintaining detailed tickets.

The ideal candidate has 3+ years of plumbing experience, knowledge of codes, and a dedication to safety and quality workmanship in a fast-paced service environment.

Qualifications

• 3+ years of plumbing service or installation experience (residential or light commercial).
• Working knowledge of plumbing codes, materials, and repair techniques.
• Strong problem-solving and diagnostic abilities.
• Excellent communication and customer service skills.
• Ability to lift up to 100 lbs and work in attics, crawlspaces, and confined areas.
• Valid driver’s license with a clean driving record.
• Plumbing apprentice or journeyman license preferred (as required by local jurisdiction).
• Backflow, tankless, or water treatment experience a plus.

Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters.
• Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards.
• Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues.
• Install, service, and repair tankless and conventional water heaters.
• Conduct inspections and preventive maintenance on plumbing systems.
• Provide clear communication to customers regarding system issues, repair options, and recommendations.
• Maintain accurate service tickets, inventory, and job documentation.
• Work collaboratively with dispatch, supervisors, and other technicians to ensure efficient scheduling and quality service delivery.
• Follow all company policies and safety procedures on every job site.

Skills

Years of experience

Plumbing codes knowledge

Problem-solving

Customer service

Physical ability 100 lbs

Driver's license

License preferred

Tankless/water treatment experience

Job description

Elge Plumbing, part of TurnPoint Services, is hiring a Plumbing Technician to diagnose, repair, and install residential and light commercial systems. You will work on water lines, drains, fixtures, and heaters, while communicating options clearly to customers and maintaining detailed tickets.

The ideal candidate has 3+ years of plumbing experience, knowledge of codes, and a dedication to safety and quality workmanship in a fast-paced service environment.