Senior Plumbing Technician

MAC; Byron (GA); On-site; USD 55,000 - 85,000; Full time

Job summary

ProTech Plumbing in Macon, GA is seeking an experienced Plumbing Service Technician to diagnose residential plumbing problems, provide quality repairs, and clearly explain options to homeowners. The role covers service calls, preventive maintenance, and accurate documentation.

The ideal candidate has 3–5 years of residential plumbing experience, strong diagnostic skills, and a valid GA driver’s license. Knowledge of ServiceTitan is a plus, and the company offers full-time employment, competitive

Qualifications

• 3–5 years of residential plumbing service and repair experience.
• Strong diagnostic and troubleshooting ability.
• Working knowledge of plumbing codes and proper repair procedures.
• Experience with water heaters, fixtures, piping, leaks, drains, and common residential plumbing systems.
• Valid driver’s license and clean driving record.

Responsibilities

• Diagnose and repair residential plumbing issues.
• Perform plumbing service, maintenance, and repair calls.
• Repair and replace water heaters, faucets, toilets, fixtures, valves, piping.
• Explain findings and repair options clearly to homeowners.
• Provide accurate estimates and complete work orders and invoices.
• Maintain a clean, organized vehicle and work area.
• Follow company procedures and safety requirements.

Skills

Residential plumbing

Diagnostics

Customer service

Communication

Education

GA state plumbing license

Tools

ServiceTitan

Job description

ProTech Plumbing is looking for an experienced Plumbing Service Technician to join our Macon team. We need a dependable, customer-focused plumber who can diagnose residential plumbing problems, provide quality repairs, and confidently communicate solutions to homeowners.

If you take pride in your work, know how to troubleshoot plumbing systems, and want to build a long-term career with a growing company, we want to talk to you.

What You'll Do

Diagnose and repair residential plumbing issues

Perform plumbing service, maintenance, and repair calls

Repair and replace water heaters, faucets, toilets, fixtures, valves, piping, and other plumbing components

Diagnose leaks, stoppages, water-pressure issues, and other plumbing problems

Perform drain and sewer-related service when applicable

Inspect plumbing systems and identify necessary repairs or potential concerns

Explain findings and repair options clearly and professionally to homeowners

Provide accurate estimates and recommendations

Complete work orders, invoices, photos, and job documentation accurately

Maintain a clean, organized company vehicle and work area

Follow company procedures, safety requirements, and applicable plumbing codes

Deliver excellent customer service on every call

What We're Looking For

3–5 years of residential plumbing service and repair experience preferred

Strong diagnostic and troubleshooting ability

Working knowledge of plumbing codes and proper repair procedures

Experience with water heaters, fixtures, piping, leaks, drains, and common residential plumbing systems

Ability to work independently and manage service calls efficiently

Strong communication and customer-service skills

Comfortable presenting homeowners with repair and replacement options

Valid driver's license and acceptable driving record

Dependable attendance and strong work ethic

Ability to use tablets, smartphones, and service software

ServiceTitan experience is a plus

Georgia plumbing licensing/certifications are a plus

What Makes Someone Successful at ProTech

We're looking for more than someone who can turn a wrench. Our best technicians can diagnose the problem, explain it to the customer, recommend the right solution, complete quality work, and leave the customer feeling confident they called the right company.

We value technicians who are dependable, accountable, professional, and interested in continuing to grow their skills.

Why Join ProTech Plumbing?

Full-time, year-round opportunity

Competitive compensation based on experience and performance

Opportunity to earn additional incentives

Professional team environment

Training and development opportunities

Opportunity for career growth

Company-provided resources to help you succeed

Location: Macon, GA
Job Type: Full-time
Experience: 3+ years of residential plumbing service experience preferred