Senior PLM Systems Lead - WindChill & Creo

The Chamberlain Group LLC; Oak Brook (IL); On-site; USD 103,000 - 193,000; Full time

Job summary

The Chamberlain Group in the United States is seeking an experienced IT Enterprise Applications leader focused on PTC WindChill and Creo to design, configure, develop, test, and support PLM processes across the business.

You will guide cross-functional teams, define requirements, create specs, and lead validation, training, and production support, while advancing SDLC best practices, governance, and change management.

Qualifications

• Bachelor’s degree in Information Systems or equivalent.
• Minimum 9 years’ experience in Information Technology, preferably applications development or configuration.
• Minimum 7 years hands‑on experience with PTC WindChill including hands‑on configuration.
• At least one full lifecycle implementation of PTC WindChill including Blueprint phase.
• Minimum 7 years working with business processes related to PLM such as New Product Development, Product Lifecycle Management, Documentation Change Control, Issue Tracking, and CAD Modeling Tools.
• Outstanding skills in systems analysis, problem analysis, debugging, troubleshooting, and technical error resolution across multiple technologies.
• Can organize and lead teams to analyze/debug/resolve problems.
• Leading knowledge of SDLC; able to manage a complex solution from design through development, testing, and deployment including change management, communications and training; identify and implement process improvements to increase efficiency and effectiveness of the SDLC.
• Recognized "go-to" resource by business stakeholders to help analyze and solve business problems; considered an indispensable partner by business stakeholders; lead business requirements analysis, develop a point of view and recommend solutions based on experience and industry best practices.
• Expertise in data analysis; strong knowledge of business reporting needs and KPIs and ability to translate those needs into reporting solutions; strong knowledge of application data models, able to analyze data to answer business questions and present results to business stakeholders.
• Build and maintain strong relationships with stakeholders from end users to Directors; proactively manage stakeholder expectations; sought out as a trusted advisor.
• Able to create work breakdown structure and project plans and manage execution for small to medium sized, moderately complex projects.
• Communicate clearly and effectively in both written and verbal communications; concise and direct; can speak in business language, articulate a point of view and drive to a business decision.
• Able to travel occasionally domestically.

Responsibilities

• Design, configure, develop, test, implement, and support applications that enable PLM business processes, focused on PTC WindChill, Creo, and related applications
• Lead groups of cross-functional business stakeholders to understand business processes, gaps, pain points, and objectives; guide the team to elicit, define, and analyze business requirements
• Lead project teams to define and design proposed solutions that meet requirements and adhere to platform and application design guidelines, strategies, and industry best practices
• Collaborate with application developers to create functional specifications for complex custom development that adheres to design guidelines and industry best practices
• Lead the creation of test cases for business processes and system functions, ensuring traceability and coverage of requirements; execute tests; facilitate cross-functional groups through test execution; lead analysis and resolution of defects
• Collaborate with business stakeholders to create documentation and training materials; support training delivery and organizational change management
• Support production systems; proactively work to analyze and resolve production problems in a timely manner; resolve end user service requests; lead production support processes including identification of issue severity, root cause, and path to resolution
• Identify opportunities to leverage applications to improve business processes, and support business re-engineering efforts; research and represent industry best practices
• Plan and manage small to medium sized projects leveraging appropriate project management methodology
• Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
• Protect Chamberlain Group’s reputation by keeping information confidential.
• Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
• Contribute to the team effort by accomplishing related results and participating on projects as needed.

Skills

WindChill configuration

SDLC expertise

Data analysis & KPIs

Stakeholder management

Team leadership

Requirements gathering

Problem solving

Education

Bachelor's degree in Information Systems

Master's degree in Computer Science

Tools

PTC WindChill

Creo

PTC MPMLink

ProjectLink

Atlassian software

Job description

The Chamberlain Group in the United States is seeking an experienced IT Enterprise Applications leader focused on PTC WindChill and Creo to design, configure, develop, test, and support PLM processes across the business.

You will guide cross-functional teams, define requirements, create specs, and lead validation, training, and production support, while advancing SDLC best practices, governance, and change management.