Senior PLM Business Analyst – Retail Systems Lead

L7Commerce; Los Angeles (CA); On-site; USD 130,000 - 140,000; Full time

Job summary

L7Commerce, based in Los Angeles, seeks a Senior Technical Business Analyst to drive delivery, enhancements, and ongoing maintenance of core systems. You will bridge business needs and technical teams, shaping requirements, testing, and documentation to align with strategic goals.

The candidate will focus on PLM, ERP, and related workflows, with an emphasis on accuracy, diligence, and cross-functional collaboration across merchandising, product creation, planning, production, and operations.

Qualifications

• Must have extensive PLM configuration experience and be able to configure the PLM system independently with minimal handover.
• Experience in retail, apparel, or fashion is required for this role.
• This is an onsite position with five days per week at Beverly Hills, CA.

Responsibilities

• Partner with stakeholders to gather, organize, and document business and system requirements for requests and improvements.
• Define the business problem, objectives, and key requirements to support scoping of work.
• Coordinate between business users and technical teams to ensure clear communication.
• Support daily issue triage, troubleshooting, and resolution across platforms and third-party systems.
• Assist with testing, including test case prep, validation of new features, and bug tracking.
• Create and maintain process flows, BRDs, SOPs, release notes and user guides.

Skills

PLM system config experience

Retail/Fashion industry experience

Onsite Beverly Hills work

Education

Bachelor's degree in relevant field

Tools

Asana

SharePoint

Ticketing systems

Excel

BI tools

Job description

L7Commerce, based in Los Angeles, seeks a Senior Technical Business Analyst to drive delivery, enhancements, and ongoing maintenance of core systems. You will bridge business needs and technical teams, shaping requirements, testing, and documentation to align with strategic goals.

The candidate will focus on PLM, ERP, and related workflows, with an emphasis on accuracy, diligence, and cross-functional collaboration across merchandising, product creation, planning, production, and operations.