Senior Platforms Engineer, Product & Engineering Tools

Socure; United States; On-site; USD 175,000 - 200,000; Full time

Job summary

Socure is seeking a Senior Business Systems Engineer – Product & Engineering Platforms to own and evolve the systems that support product planning, engineering execution, and portfolio management across the organization.

You will be the technical owner for Jira, Aha!, Confluence, and related tools, partnering with Product, Engineering, TPM, Finance, and IT to translate business needs into scalable configurations, workflows, and reporting.

Qualifications

• Strong hands-on experience implementing and administering Jira and related Atlassian products.
• Experience supporting product management, engineering delivery, portfolio management, or enterprise work-management platforms.
• Experience configuring workflows, schemas, fields, permissions, automations, dashboards, and reporting.
• Strong understanding of product development and software delivery processes, including roadmaps, initiatives, epics, sprints, releases, dependencies, and capacity planning.
• Experience gathering requirements and translating complex business processes into scalable technical solutions.
• Experience with APIs, webhooks, integrations, data migration, and enterprise application architecture.
• Demonstrated ability to manage platforms through their full lifecycle, including implementation, maintenance, upgrades, governance, support, and retirement.
• Strong project or program management capability, including planning, stakeholder coordination, risk management, and change management.
• Ability to work effectively with Product Managers, Engineering Managers, TPMs, Finance, IT, and executive stakeholders.
• Strong analytical, troubleshooting, documentation, and communication skills.
• A bias toward standardization, maintainability, and simple solutions over unnecessary customization.

Responsibilities

• Own product and engineering platforms: Serve as the primary technical owner for Jira, Aha! and related platforms used for planning and tracking.
• Manage platform configuration, upgrades, permissions, security, integrations, data quality, and maintenance.
• Design scalable workflows, schemas, fields, templates, automations, dashboards, and reporting structures.
• Ensure platforms remain reliable, secure, and aligned with company policies and operational needs.
• Establish standards for platform configuration and reduce customization and fragmentation.
• Maintain documentation covering platform architecture, integrations, workflows, ownership, and support procedures.
• Partner with Product and Engineering: Understand planning and delivery needs from PMs, EMs, TPMs, and leaders.
• Translate business requirements into practical system designs and configurations.
• Help teams represent roadmaps, epics, dependencies, capacity, milestones across systems.
• Enable consistent planning and reporting across product lines with flexible operating models.
• Facilitate working sessions to identify gaps and drive alignment on standardized workflows.
• Provide technical guidance when changing workflows, taxonomies, or reporting.

Skills

Jira administration

Portfolio management platforms

APIs & webhooks

Integrations

Data migrations

Data governance

Platform lifecycle management

Stakeholder management

Documentation

Project/Program management

Technical leadership

Tools

Jira

Aha!

Confluence

GitHub

GitLab

Slack

Workday

BI tools

Job description

Socure is seeking a Senior Business Systems Engineer – Product & Engineering Platforms to own and evolve the systems that support product planning, engineering execution, and portfolio management across the organization.

You will be the technical owner for Jira, Aha!, Confluence, and related tools, partnering with Product, Engineering, TPM, Finance, and IT to translate business needs into scalable configurations, workflows, and reporting.