Senior Platform Trust & Safety Architect

Salesforce; Bellevue (WA); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce seeks a Platform Trust and Safety Engineer to protect Core CRM and Marketing Cloud from abuse, fraud, and account takeover. You will develop detection logic, triage complex cases, and collaborate with Legal, Ethics, and engineering to keep our platforms safe.

The role requires deep experience in security operations, abuse investigations, and Splunk-based detection engineering, with knowledge of data mining, log analysis, and threat intelligence.

Qualifications

• Extensive experience in information security roles involving platform abuse, threat intelligence, incident response, or threat detection.
• Experience managing security investigations end to end: triage, evidence collection, risk assessment, containment, escalation, and closure.
• Specialization in at least one: log analysis, file-level forensics, or data mining.
• Authoring detection rules using languages such as YARA or Splunk SPL.

Responsibilities

• Review, triage, and respond to external and internal abuse reports across Core CRM and Marketing Cloud, expanding into new products.
• Build and tune detection and response rules in Splunk; author and maintain automated response playbooks.
• Partner with Office of Ethical Usage and Legal teams on regulatory reporting such as the EU DSA to keep platforms free of malicious content.
• Identify and document anti-abuse tooling requirements for engineering teams; evaluate third-party tools to close detection gaps.

Skills

Security engineering

Threat intelligence

Incident response

Data mining

Tools

Splunk

YARA

SPL

Git/GitHub

Job description

Salesforce seeks a Platform Trust and Safety Engineer to protect Core CRM and Marketing Cloud from abuse, fraud, and account takeover. You will develop detection logic, triage complex cases, and collaborate with Legal, Ethics, and engineering to keep our platforms safe.

The role requires deep experience in security operations, abuse investigations, and Splunk-based detection engineering, with knowledge of data mining, log analysis, and threat intelligence.