Senior Platform Reliability Engineer - Tech Ops

American Express Company

Phoenix (AZ)

On-site

USD 120,000 - 170,000

Full time

4 days ago

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Job summary

American Express is seeking a senior software/DevOps engineer to drive reliability and modernization of enterprise platforms across distributed environments. You will collaborate with cross‑functional teams to design, build, automate, and support scalable, secure, and highly available systems.

The role emphasizes SRE principles, incident management, and continuous improvement to deliver critical customer and business capabilities at scale.

Qualifications

Bachelor's degree or equivalent in CS/Engineering.
Experience in software engineering, app support, or infrastructure operations.
Understanding of cloud, distributed systems and containers.
Familiarity with monitoring/logging tools and incident management best practices.
Strong scripting/programming skills, especially Python.
Experience with Linux/Unix and databases (NoSQL/SQL).
Experience with AWS/Azure/Google Cloud is a plus.

Responsibilities

Drive reliability, resiliency, performance, and modernization of enterprise platforms.
Design, build, automate, and support highly available platforms.
Collaborate with teams across engineering, product, and operations.
Lead incident management, RCA, and change management processes.
Implement automation to improve platform resiliency and security.