Senior Platform & Program Lead

Fidelity Information Services, LLC; Jacksonville (FL); Presencial; USD 140 000 - 180 000; Tempo integral

Resumo da oferta

Fidelity Information Services, LLC is seeking a Senior Platform Portfolio & Program Lead to create an integrated operating view across Platform Engineering in Jacksonville, FL. You will bring together progress, risks, escalations, dependencies, and financial information into a coherent portfolio narrative for senior leadership.

The role requires absorbing complex information from multiple technology organizations, challenging inconsistencies, and translating detail into concise insights and

Qualificações

• Extensive experience in technical program management, portfolio management, engineering operations, technology transformation, or strategy and execution.
• Demonstrated success managing complex portfolios with multiple interdependent programs and senior stakeholders.
• Strong financial, analytical, and business acumen with the ability to connect investments to delivery outcomes.
• Excellent executive communication, presentation, and narrative-development skills.
• Fluency in portfolio metrics, delivery health, dependency management, risk management, and escalation practices.

Responsabilidades

• Partner with delivery leads across Platform Engineering pillars and external stakeholders to gather, validate, and synthesize portfolio information.
• Build consistent views of progress, delivery health, milestones, risks, dependencies, escalations, and financial information.
• Establish effective portfolio-level operating rhythms, reporting standards, and leadership review mechanisms.
• Identify dependencies, conflicts, and risks that may not be visible from within an individual program.
• Convert detailed program information into concise executive narratives, decision points, and recommended actions.

Descrição da oferta de emprego

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the position

The Senior Platform Portfolio & Program Lead creates the integrated operating view across Platform Engineering. Working with the delivery leads for each platform pillar, this role brings together progress, risks, escalations, dependencies, financial information, and executive-level communications into one coherent portfolio narrative.

This is not a project-administration role. The successful candidate can absorb complex information from multiple technology organizations, challenge inconsistencies, identify what matters, and translate detail into concise insights, decisions, and actions for senior leadership.

What you will be doing

The integrated portfolio-management view of Platform Engineering and the operating mechanisms leadership use to understand where the organization stands, what is changing, what is at risk, what is blocked, and where intervention is required.

Key Responsibilitie s

• Partner with delivery leads across Platform Engineering pillars and external stakeholders, including but not limited to TPO, Finance, Technology Leads, and Business Leads to gather, validate, and synthesize portfolio information.


• Build consistent views of progress, delivery health, milestones, risks, dependencies, escalations, and financial information.


• Establish effective portfolio-level operating rhythms, reporting standards, and leadership review mechanisms.


• Identify dependencies, conflicts, and risks that may not be visible from within an individual program.


• Convert detailed program information into concise executive narratives, decision points, and recommended actions.


• Track significant escalations through resolution and maintain clarity on ownership, dates, impact, and next steps.


• Improve the quality and consistency of portfolio data while reducing duplicative or low-value reporting.


• Analyze trends and surface areas requiring leadership attention before they become material delivery issues.


• Partner with Finance, TPO, Delivery, Activation, and Platform Engineering leaders whenever an integrated point of view is required.


• Prepare modern leadership communications and materials that clearly distinguish status, risk, decision, dependency, and action.


• Required Qualifications


• Extensive experience in technical program management, portfolio management, engineering operations, technology transformation, or strategy and execution.


• Demonstrated success managing complex portfolios with multiple interdependent programs and senior stakeholders.


• Strong financial, analytical, and business acumen with the ability to connect investments to delivery outcomes.


• Excellent executive communication, presentation, and narrative-development skills.


• Fluency in portfolio metrics, delivery health, dependency management, risk management, and escalation practices.


• Ability to distinguish meaningful risk and decision points from routine reporting noise.


• Credibility working with senior engineering, product, finance, and technology leaders.


• Ability to drive clarity and accountability without direct authority over delivery teams.

Preferred Qualifications

• Experience in platform engineering, developer experience, infrastructure, cloud, or large-scale technology modernization.


• Advanced PowerPoint and data-reporting skills, including the ability to create executive-ready visual narratives.


• Experience supporting an executive portfolio review, transformation office, engineering operations function, or technology chief-of-staff model.

What Success Looks Like

Leadership can quickly understand what is happening across Platform Engineering, what has changed, where risk is concentrated, what decisions are required, and where intervention is needed without reconstructing the story from individual programs.

What we offer you

• A competitive salary and benefits.


• Varied and challenging work to help you grow your technical skillset.


• A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities.


• A modern, international work environment and a dedicated and motivated team.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case‑by‑case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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