Senior Platform Optimization Analyst: Data-Driven Workflows

Progress Residential PM Holdings, LLC; Tempe (AZ); Sur place; USD 90 000 - 120 000; Plein temps

Avantages offerts par ce poste

Competitive pay + bonuses

Comprehensive benefits package

Generous PTO and holidays

Learning & development opportunities

Collaborative, people-first culture

Résumé du poste

Progress Residential PM Holdings, LLC is seeking a Senior Analyst to design, measure, and optimize data-informed service and property-turn workflows for a single-family residential operator. This role blends data analysis, workflow design, and process improvement in a fast-paced environment.

The ideal candidate will turn ambiguous business needs into reliable analytical solutions, develop metrics, and partner with cross-functional teams to drive cost efficiency, quality, and customer

Qualifications

• 5+ Years of analytical experience.
• Strong SQL skills and experience solving complex data and business problems.
• Experience gathering requirements, defining metrics, validating data, and developing reliable analytical outputs.
• Ability to understand broader business context, challenge assumptions, and distinguish symptoms from root causes.
• Experience analyzing workflows and coordinating effectively with both business and technical partners.
• Strong written, presentation, and data-storytelling skills, with the ability to communicate to technical and non-technical audiences.

Responsabilités

• Use analytical tools to investigate operational questions, identify trends, diagnose performance issues, and support decisions.
• Translate business needs into clear requirements, metric definitions, analytical logic, and visualizations.
• Examine workflows end to end—including process steps, handoffs, systems, data, and integrations—to identify root causes, failures, and improvement opportunities.
• Partner with business and technical teams to design practical, scalable solutions and measure their impact on cost, efficiency, quality, and customer satisfaction.
• Present findings through concise commentary, visualizations, documentation, and stakeholder-ready presentations.
• Assess where AI or automation can improve workflows, while clearly communicating tradeoffs involving accuracy, transparency, risk, cost, and human oversight.

Connaissances

SQL

Python

Data analysis

Stakeholder comms

Ambiguity handling

Outils

Palantir Foundry

Tableau

Power BI

Looker

Description du poste

Progress Residential PM Holdings, LLC is seeking a Senior Analyst to design, measure, and optimize data-informed service and property-turn workflows for a single-family residential operator. This role blends data analysis, workflow design, and process improvement in a fast-paced environment.

The ideal candidate will turn ambiguous business needs into reliable analytical solutions, develop metrics, and partner with cross-functional teams to drive cost efficiency, quality, and customer