Principal Platform Jira Administrator

Raytheon; Marlborough (MA); On-site; USD 108,000 - 205,000; Full time

Benefits offered by this job

Relocation eligible

Job summary

Raytheon is seeking a driven Jira Administrator to join our on-site team in Marlborough, MA (or nearby Te wksbury). You will collaborate with the Radar Digital Product Line and Platform Engineering to implement Jira solutions across multiple servers, aligning configurations for large IS programs in the Northeast.

The role requires strong Jira expertise, scripting for automation, SDLC familiarity, and the ability to obtain a US Government Interim Secret clearance.

Qualifications

• Degree in Science, Technology, Engineering or Mathematics (STEM).
• 8+ years of relevant experience.
• Experience as a Jira Administrator with workflows, permissions and issue types.
• Experience with Jira automation and scripting (Groovy/JavaScript).
• Experience with SDLC processes and Jira dashboards/plugins.
• Ability to obtain/maintain US security clearance (US citizenship required).

Responsibilities

• Lead user accounts and permissions management.
• Standardize Jira projects and maintain synchronization across configurations.
• Oversee system maintenance for performance and reliability.
• Provide senior user support and training initiatives.
• Design and optimize Jira workflows, permissions, and project structures.
• Lead upgrade initiatives and plan testing/execution.
• Manage integrations with Confluence, GitLab, and other DevOps tools.
• Develop advanced scripts to automate processes and refactor implementations.
• Design dashboards, reports and queries for stakeholders.
• Maintain comprehensive system documentation.

Skills

Jira administration

User management

Agile/Scrum

Scripting & automation

Problem solving

Cross-team collaboration

Education

STEM degree

Tools

Structure

Project Configurator

ScriptRunner

JSU Automation

Confluence

GitLab

Jenkins

Job description

Date Posted: 2026-09-11

Country: United States of America

Location: US-MA-MARLBOROUGH-MA2 ~ 1001 Boston Post Rd ~ BLDG 2

Position Role Type: Onsite

U.S. Citizen, U.S. Person, or Immigration Status Requirements: Active and transferable U.S. government issued security clearance is required prior to start date. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance

Security Clearance Type: DoD Clearance: Secret

Security Clearance Status: Ability to obtain INTERIM U.S. government issued security clearance is required prior to start date

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world.

Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today’s mission and stay ahead of tomorrow’s threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.

We are looking for a driven and talented individual contributor to become a part of our DevSecOps Team, an essential component of our software development and delivery framework, as a Jira Administrator. In this role, you will collaborate closely with the Radar Digital Product Line (RDPL) programs to develop and implement solutions across multiple Jira servers, working together with the Platform Engineering team to identify and establish solutions that function effectively within a shared server environment used by programs across one of the largest Information System (IS) in the Northeast.

The Department’s mission is to provide world class Radar Software to be used in military systems deployed at sea and on land. Our software teams employ an Agile Scrum process to rapidly design, code, integrate and test capabilities on a continuous basis into a mature solution for our customers.

This position is full-time on-site in Marlborough Massachusetts or Tewksbury Massachusetts

What You’ll Do

• User Management: Lead the management of user accounts and permissions, including overseeing onboarding and offboarding processes to EIM/AD groups.
• Consistency Across Jira Projects: Drive alignment and standardization across all Jira projects (both unclassified and IS) while ensuring the effective implementation and maintenance of synchronization automation for configurations and issues.
• System Maintenance: Oversee and perform advanced system maintenance to ensure optimal performance, scalability, and reliability.
• Troubleshooting and Support: Serve as a senior resource for user support, providing expert guidance, resolving advanced issues, and developing strategic training initiatives.
• Workflow Customization: Architect, implement, and optimize workflows, permissions, and project structures to meet complex program-specific and organizational requirements.
• Upgrade Support: Lead system upgrade initiatives to ensure seamless transitions with minimal business disruption, including planning, testing, and execution.
• Tool Integration: Strategically manage and optimize integrations with other tools like Confluence, GitLab, and additional DevOps platforms to enhance system efficiency.
• Customizations and Enhancements: Oversee and implement advanced customizations and enhancements to improve system functionality, leveraging expertise in plugins such as Structure, Project Configurator, ScriptRunner, and JSU Automation.
• Data Management and Reporting: Lead the design and maintenance of dashboards, reports, and queries to address complex reporting requirements and deliver actionable insights to stakeholders.
• Documentation: Develop and maintain comprehensive, high-level documentation for system configurations, processes, and user guides to ensure knowledge transfer and operational continuity.
• System Monitoring: Proactively monitor system performance, identify trends, and implement preventative measures to maintain robust performance.
• Scripting: Design, develop, and refine advanced scripts to automate processes or enhance system functionality.
• Refactoring: Spearhead refactoring efforts to align existing implementations with best practices and improve system efficiency.

Qualifications You Must Have

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.
• Experience as a Jira Administrator, including expertise in configuring workflows, permissions, and issue types to meet complex project and organizational requirements.
• Experience in Jira automation features and scripting languages such as Groovy (for ScriptRunner) or JavaScript, with the ability to develop custom scripts and automation.
• Experience in Software Development Lifecycle (SDLC) processes, particularly those involving scripting and automation.
• Experience with Jira dashboards, reporting tools and plugins like Structure.
• Experience with configuration management tools (e.g., Git, GitLab) at an enterprise level.
• Experience with Agile and Scrum principles with demonstrated experience supporting and optimizing workflows and team processes in Jira for large-scale projects.
• The ability to obtain and maintain a US Government Interim Secret security clearance prior to start date. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance.

Qualifications We Prefer

• Advanced analytical skills to troubleshoot and resolve complex Jira configuration or integration challenges.
• Deep understanding and experience with CI/CD pipelines and tools such as Jenkins or GitLab CI/CD.
• Demonstrated success in managing multiple Jira instances across large and complex organizational environments.
• Strong expertise in project management principles, ensuring Jira configurations align with organizational strategies and goals.
• Advanced knowledge of Agile/Scrum principles to design and optimize Jira workflows for iterative development processes.
• Proven ability to create and manage complex custom scripts and automation rules to extend Jira functionality.
• Extensive experience in integrating Jira with other tools (e.g., Confluence, Bitbucket, Jenkins, GitLab, or other DevOps tools) to streamline operations.
• Proficiency in using APIs for developing and managing custom integrations.
• Strategic thinking and the ability to operate effectively in high-pressure environments, delivering results in a timely and efficient manner.
• Superior written and verbal communication skills to effectively engage with stakeholders at all levels, translating advanced technical concepts into actionable insights.
• Proven ability to lead and collaborate with multiple teams across functions and geographies.

What We Offer

• Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
• Relocation eligible.

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

The salary range for this role is 107,500 USD - 204,500 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA , an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: https://www.state.gov/m/ds/clearances/c10978.htm