Senior Platform Firmware Applications Engineer

Arm Limited; Austin (TX); On-site; USD 198,000 - 268,000; Full time

Job summary

Arm Limited in Austin, Texas seeks a senior customer-facing engineer to lead platform firmware bring-up, debugging, and validation. You will interact with silicon, firmware, and OS teams to accelerate platform readiness for reference platforms and customer designs.

The role requires deep OS enablement, Linux boot experience, and strong collaboration across global teams. A successful candidate will own complex issues, provide workshops, and drive product readiness with customers.

Qualifications

• Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or related field
• 8+ years of experience in silicon, firmware, or server platform development and bring-up
• Strong hands-on experience in system bring-up and debug for SoC-based platforms
• Expertise in OS enablement in firmware (ACPI/Devicetree)
• Experience with Linux bring-up and debugging, including boot logs, kernel parameters, and early boot diagnostics
• Good understanding of server platform architecture, including CPU, memory, interconnect, and I/O subsystems
• Familiarity with high-speed interfaces such as PCIe and DDR from software perspective
• Strong customer-facing social skills with the ability to explain intricate technical issues clearly
• Experience driving multi-functional collaboration and issue resolution in a global engineering environment

Responsibilities

• Serve as the primary technical interface for customers during their entire product lifecycle
• Be the domain authority on Linux kernel and drivers
• Perform hands-on debugging across firmware, silicon, and system-level issues
• Work closely with hardware teams to debug integration issues involving DDR, PCIe, and other high-speed interfaces
• Track and lead customer issues with clear communication, prioritization, and handling critical issues
• Deliver technical enablement through workshops, training sessions, and documentation
• Collect key findings from customer engagements and foster them back into internal engineering and product development

Skills

Linux kernel & drivers

OS enablement in firmware

System bring-up & debug

High-speed interfaces (PCIe, DDR)

Customer-facing communication

Cross-functional collaboration

Linux boot logs

Education

Bachelor’s or Master’s degree in Electrical Engineering, Computer Science, or related field

Tools

Python

Bash

Job description

Arm Limited in Austin, Texas seeks a senior customer-facing engineer to lead platform firmware bring-up, debugging, and validation. You will interact with silicon, firmware, and OS teams to accelerate platform readiness for reference platforms and customer designs.

The role requires deep OS enablement, Linux boot experience, and strong collaboration across global teams. A successful candidate will own complex issues, provide workshops, and drive product readiness with customers.