Senior Platform Engineer - Observability

capgroup; Charlotte (NC); Hybrid; USD 150,000 - 190,000; Full time

Benefits offered by this job

Health benefits from day one

Flexible work options

2-for-1 matching gifts

Professional development resources

Job summary

Capital Group is seeking a Senior Platform Engineer to design, build, and operate the observability capabilities that thousands of engineers rely on to understand the health, performance, and behavior of applications and infrastructure.

You will work with OpenTelemetry-based standards and integrate with Datadog, Prometheus, Grafana, and log platforms to deliver unified observability through modular, reusable tooling.

Qualifications

• Bachelor's degree or equivalent in CS/Engineering or related field.
• 8+ years in Software/Platform Engineering, SRE, or Cloud Engineering.
• Strong fundamentals in networking, security, and cloud-native architectures.
• Experience instrumenting applications with observability tooling and telemetry pipelines.

Responsibilities

• Design, build, and operate observability capabilities for scalability.
• Instrument telemetry pipelines and dashboards.
• Integrate with backends like Datadog, Prometheus, Grafana, and OpenTelemetry.
• Define golden-signal and SLI/SLO standards; optimize cost and performance.
• Collaborate with teams and evolve Observability-as-Code modules.

Skills

Observability

Python

Go

Cloud Engineering

Networking

Security

Education

Bachelor's degree in Computer Science or related field

Tools

Datadog

Prometheus

Grafana

OpenTelemetry Collector

Splunk

CloudWatch

Job description

\"I can be myself at work.\"

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness-and we're committed to fostering a strong sense of belonging in a respectful workplace.

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community.

\"I can influence my income.\"

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You'll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses.

\"I can lead a full life.\"

You bring unique goals and interests to your job and your life. Whether you're raising a family, you're passionate about where you volunteer, or you want to explore different career paths, we'll give you the resources that can set you up for success. Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options

Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love

Access on-demand professional development resources that allow you to hone existing skills and learn new ones

I can succeed as a Senior Platform Engineer - Observability at Capital Group.

As a Senior Platform Engineer on our observability platform team, you'll design, build, and operate the observability capabilities that thousands of engineers rely on to understand the health, performance, and behavior of their applications and infrastructure. You'll build on open telemetry standards to give teams a unified, vendor-flexible experience across metrics, events, logs, and traces-turning raw signals into actionable insight that accelerates troubleshooting, strengthens reliability, and improve the developer experience.

This is a hands‑on senior engineering role. You'll engineer telemetry collection and pipelines, automate onboarding so teams get observability out of the box, and deliver Observability-as-Code‑monitors, dashboards, and alerts managed as versioned, reusable modules. A central goal is a true single pane of glass: you'll correlate metrics, events, logs, and traces into one unified experience so engineers can move seamlessly from signal to root cause without switching tools. You'll integrate with leading observability backends (for example, a SaaS APM/metrics platform such as Datadog alongside log platforms and open-source stacks like Prometheus and Grafana) while keeping the architecture standards-based and portable, so we're never locked to a single vendor. You'll define golden‑signal and SLI/SLO standards, tune cost and cardinality, advance AIOps and anomaly detection, and coach engineering teams to raise observability maturity across the organization. You'll also develop with AI‑using AI‑assisted coding tools and agentic workflows to build and refactor platform tooling faster, while keeping quality and security high.

I am the person Capital Group is looking for.

• You have a bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent technical experience


• You have at least 8 years in Software Engineering, Platform Engineering, SRE, or Cloud Engineering, with a strong software background designing, building, and operating production-grade systems at scale


• You have strong software engineering fundamentals, along with a solid foundation in networking, security, and cloud-native architectures, and can apply them to solve complex platform engineering challenges at scale.


• You understand the trade-offs between reliability, performance, and cost, and apply sound engineering judgment when designing platform solutions.


• You have deep, hands‑on observability platform experience‑instrumenting applications and building telemetry pipelines and backends across metrics, events, logs, and traces (MELT), grounded in OpenTelemetry standards with a vendor‑neutral, portable design mindset‑using modern tooling such as a leading SaaS APM/metrics platform (e.g., Datadog), open-source stacks (Prometheus, Grafana, OpenTelemetry Collector), and log platforms (e.g., Splunk, CloudWatch)


• You have proven experience delivering unified, single‑pane‑of‑glass observability‑correlating metrics, events, logs, and traces (including trace‑to‑log correlation and consistent tagging/context propagation) so engineers move from signal to root cause in one experience without switching tools


• You are an expert in at least one of Python or Go (our primary languages for