Senior Platform Engineer

Out in Science, Technology, Engineering, and Mathematics; New York (NY); Hybrid; USD 105,000 - 168,000; Full time

Job summary

Join a forward-thinking company committed to protecting life as a Platform Engineer. In this hybrid role, you'll manage and evolve the Atlassian ecosystem, ensuring the reliability of server environments while driving automation initiatives. Collaborate with diverse teams to refine tools and processes, making a meaningful impact in a fast-paced, supportive environment. This role offers competitive compensation and a suite of benefits designed to support your well-being. If you're passionate about technology and eager to contribute to a noble mission, this opportunity is perfect for you.

Benefits

Competitive salary and 401k with employer match

Discretionary paid time off

Paid parental leave

Medical, Dental, Vision plans

Fitness Programs

Emotional & Mental Wellness support

Learning & Development programs

Snacks in the office

Qualifications

• 5+ years in system administration or infrastructure engineering roles.
• 2+ years of hands-on experience administering Jira in a professional environment.

Responsibilities

• Administer and support Axon's server infrastructure, including physical and virtual machines.
• Drive automation of routine system and platform administration tasks.

Skills

System Administration

Atlassian Platform Administration

Scripting (PowerShell, Bash, Python)

Problem-Solving

Effective Communication

Education

Bachelor's degree in Information Technology

Equivalent practical experience

Tools

Jira

Confluence

Jira Service Management

Atlassian Access

VMware

Job description

Join Axon and be a Force for Good.

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Join Axon and be a Force for Good

At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

As a Platform Engineer at Axon, you'll support our core infrastructure and internal tooling, blending hands-on system administration with deep ownership of our Atlassian ecosystem. You'll manage and evolve Jira across three tenant instances while ensuring the reliability and scalability of our server environments. This is a hybrid role that offers a unique opportunity to grow into DevOps and automation initiatives as we continue to scale.

What You'll Do

Location: This role does require you to be based within commutable distance to one of our main R&D US Based Hubs (Scottsdale, AZ OR Boston, MA, OR Seattle, WA, OR Atlanta, GA or San Francisco); occasional onsite as needed

Reports to: Sr. Manager, Global Infrastructure

Direct Reports: None

• Administer and support Axon's server infrastructure, including physical and virtual machines (VMware), storage systems, backup solutions, and core services (Active Directory, DNS, DHCP).
• Serve as the primary administrator for Jira across three tenant environments - managing users, permissions, workflows, custom fields, automation, and third-party integrations.
• Support adjacent platforms such as Confluence, Jira Service Management, and Atlassian Access.
• Collaborate with Engineering, Product, and Business Operations teams to build and refine tools and processes within Jira and other internal systems.
• Drive automation of routine system and platform administration tasks using PowerShell, Bash, Python, or similar scripting tools.
• Monitor system performance and application health, ensuring high availability and responsiveness.
• Participate in infrastructure planning, patching, and upgrades - both in on-prem and cloud environments.
• Document configurations, standards, and processes to ensure maintainability and knowledge sharing across teams.
• Collaborate with Engineering and Platform teams on future-facing initiatives such as CI/CD tooling, infrastructure-as-code, and DevOps-aligned workflows.
• Participate in an on-call rotation for after-hours support of critical systems and platforms.

What You Bring

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• 5+ years in system administration or infrastructure engineering roles, with experience supporting Windows and/or Linux environments.
• 2+ years of hands-on experience administering Jira in a professional environment - ideally across complex or multi-tenant instances.
• Strong understanding of Atlassian platform administration, including permission schemes, workflow design, user management, and automation rules.
• Experience with Confluence, Jira Service Management, Atlassian Access, or related tools is a plus.
• Familiarity with scripting languages (PowerShell, Bash, Python) and an interest in infrastructure automation.
• Strong problem-solving abilities and a detail-oriented mindset.
• Effective communication skills and ability to collaborate across technical and non-technical teams.
• Experience with or interest in DevOps concepts and tools (e.g., GitHub Actions, GitLab CI/CD, Jenkins, Terraform, Ansible) is a plus.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

The Pay: Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The starting base pay for this role is between USD 105,000 in the lowest geographic market and USD 168,000 in the highest geographic market. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit www.axon.com/careers/benefits.

Don't meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email [e-mail]. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.