Senior Planner, Connected Car Services & Growth

Nissan Motor Corporation; Franklin (TN); Hybride; USD 100 000 - 130 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Retirement savings plan

Employee discount programs

Hybrid work model

Résumé du poste

Nissan Motor Corporation CCS in Franklin, TN is seeking a Sr. Planner to manage connected car services marketing initiatives.

You will lead RTB efforts, oversee the 4Ps, and analyze data to drive revenue and customer value for CCS offerings in the U.S., coordinating with global teams as needed. The role demands strong analytical, strategic, and cross-functional collaboration skills, with 7+ years in automotive or digital product management.

Qualifications

• Strong analytical capability, including the ability to interpret large or complex data sets and connect insights to commercial actions.
• Working knowledge of product lifecycle management and the 4Ps of marketing: product, price, place, and promotion.
• Strong business acumen with an understanding of subscription, retention, revenue, customer engagement, invoicing, and revenue-share drivers.
• Effective project management, facilitation, communication, partner-management, and stakeholder-alignment skills.
• Ability to develop concise, executive-ready recommendations and presentations.
• Comfort operating in a fast-paced, cross-functional environment with multiple priorities.
• Proficiency with Microsoft Office and data visualization or analytics tools.
• Curiosity and interest in connected vehicle technologies, digital services, customer behavior, and evolving business models.
• 7 or more years of experience in automotive, connected products or services, subscription businesses, digital product management, marketing, analytics, business strategy, or a related field.
• Demonstrated experience using data to evaluate business performance and develop actionable recommendations.
• Experience working across multiple functions and managing initiatives with diverse stakeholders.
• Bachelor's degree required

Responsabilités

• Lead and support RTB initiatives for CCS product offerings, ensuring disciplined execution, issue resolution, and continuous performance improvement.
• Manage the 4Ps for CCS offerings, including product, price, place, and promotion, in alignment with portfolio strategy, customer needs, and business objectives.
• Analyze customer, vehicle, subscription, campaign, channel, and financial data to identify trends, diagnose performance gaps, and recommend actions that improve revenue and customer value.
• Develop and maintain business performance reporting, KPIs, forecasts, and management-ready insights for CCS products and initiatives.
• Partner with cross-functional teams across CMM, Product Planning, R&D, CX, IS/Digital, CRM, Aftersales, Finance, Legal, and other functions to implement and optimize CCS initiatives.
• Support pricing, packaging, offer design, lifecycle management, and go-to-market activities for connected service product offerings.
• Work with CRM and channel teams to improve customer communications, awareness, trial engagement, conversion, renewal, retention, and win-back performance.
• Support ongoing relationships with Mobile Network Operator (MNO) and Telematics Service Provider (TSP) partners, including operational coordination, performance reviews, issue resolution, and alignment on service delivery.
• Validate provider invoicing and revenue-share structures to support financial accuracy, contractual compliance, and effective management of CCS product economics.
• Translate complex data and customer insights into clear business recommendations, action plans, and executive-ready presentations.
• Monitor the competitive landscape and connected services market to identify relevant trends, benchmarks, risks, and opportunities.
• Support Voice of Customer and continuous-improvement activities that strengthen the end-to-end CCS customer experience.

Connaissances

Analytical thinking

Product lifecycle management

4Ps of marketing

Cross-functional collaboration

Executive-level presentations

Project management

Data-driven decision making

Salesforce experience

Microsoft Office

CRM systems

Formation

Bachelor's degree

Outils

Microsoft Office

Data visualization tools

CRM systems

Description du poste

Nissan Motor Corporation CCS in Franklin, TN is seeking a Sr. Planner to manage connected car services marketing initiatives.

You will lead RTB efforts, oversee the 4Ps, and analyze data to drive revenue and customer value for CCS offerings in the U.S., coordinating with global teams as needed. The role demands strong analytical, strategic, and cross-functional collaboration skills, with 7+ years in automotive or digital product management.