Senior Physical Security Systems Trainer & Analytics Lead

Oracle; Nashville (TN); On-site; USD 91,000 - 187,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

401(k) with company match

Comprehensive benefits package

Job summary

Oracle in Nashville, TN seeks a senior contributor to lead training, documentation, reporting, and performance measurement for enterprise physical security systems protecting people, facilities, data centers, and critical assets.

You will partner across Security, Operations, IT, Engineering, and Facilities to improve adoption, data quality, and operational results, while defining KPIs and delivering dashboards and reports.

Qualifications

• 5+ years of experience in physical security systems analysis, training, documentation, reporting, or a related tech environment.
• Experience with access control, video management, biometric security, and related technologies.
• Experience developing and delivering technical or operational training for multiple audiences.
• Ability to define metrics, create reports, and translate data into recommendations.
• Experience using Jira and Confluence for tracking work and documentation.

Responsibilities

• Develop and manage training programs for enterprise physical security systems.
• Create instructor-led, virtual, and self-service training for system users.
• Measure training effectiveness and update content based on feedback.
• Create and maintain SOPs, user guides, and workflows.
• Define KPIs for access control, video management, biometric systems, and related tech.
• Develop dashboards and reports on system availability and performance.
• Use Jira dashboards to track incidents, requests, risks, and actions.
• Coordinate with engineers to translate technical changes into operational guidance.
• Mentor analysts and system users.

Skills

Analytical skills

Communication

Program management

Training development

Technical documentation

Data analysis

AI tools usage (ChatGPT/Codex)

Tools

Jira

Confluence

Power BI

Job description

Oracle in Nashville, TN seeks a senior contributor to lead training, documentation, reporting, and performance measurement for enterprise physical security systems protecting people, facilities, data centers, and critical assets.

You will partner across Security, Operations, IT, Engineering, and Facilities to improve adoption, data quality, and operational results, while defining KPIs and delivering dashboards and reports.