Senior Pharmacy Technician & Team Training Lead

Cigna Health and Life Insurance Company; Newark (DE); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health coverage day 1

Holiday, PTO and OT pay

401K with company match

Tuition reimbursement

Culture that supports growth

Job summary

The Cigna Group is hiring a Pharmacy Technician to support dispensing operations on-site in Newark, DE. You will assist in workload distribution, operate labeling and packaging equipment, and ensure adherence to SOPs with a focus on accuracy and efficiency.

Ideal candidates have a high school diploma or GED, pharmacy experience, and PC/e-mail skills. Certification is preferred. The role offers a flexible schedule and benefits from day one.

Qualifications

• High School Diploma or GED required.
• Relevant pharmacy experience.
• Pharmacy Technician certification preferred.
• General PC knowledge and e-mail abilities.
• Knowledge of standard concepts, practices, and procedures within dispensing pharmacy.
• Strong attention to detail with good organizational skills.
• Good verbal and written communication skills.
• Ability to adapt in a dynamic work environment.
• Learn quickly, solve problems, and make decisions.
• Ability and desire to assist team members.
• Willingness to work a flexible schedule to accommodate heavy work volumes.
• Ability to stand for extended periods of time.

Responsibilities

• Ensure appropriate distribution of workload and workflow for assigned area including shifting resources and back filling as needed.
• Accurately and responsibly operates production equipment to include but not limited to changing labels, cleaning printers, monitoring production equipment, restocking materials.
• Ensure appropriate teams are informed of equipment malfunctions.
• Serve as the first line resource for questions/issues for team members in coordination with supervisor.
• Promote a positive work environment for team that supports high employee morale and job satisfaction.
• Identify and document issues impacting performance and productivity of team members.
• Raise issues to Lead and Supervisor for action.
• Provide input regarding solutions for same.
• Assist Lead and Supervisor in ensuring that established policies and standard operating procedures are being followed and that individual and team goals for productivity and quality are met/exceeded.
• Assist in the development and documentation of policies and procedures for technicians, including specific training materials and ensuring these documents are current and accurate.
• Assist in training and validating technician staff regarding procedures.
• Provide one on one training in addition to group sessions on an as needed basis.
• Provide tips on how to get the job done more efficiently and accurately.
• Ensure that all team members are cross trained to cover production functions.
• Other duties as assigned.

Skills

Pharmacy experience

Attention to detail

Clear communication

Adaptability

Problem solving

Team support

Flexibility

Stand for long periods

General PC skills

Email proficiency

Education

High School Diploma or GED

Pharmacy Technician certification

Job description

The Cigna Group is hiring a Pharmacy Technician to support dispensing operations on-site in Newark, DE. You will assist in workload distribution, operate labeling and packaging equipment, and ensure adherence to SOPs with a focus on accuracy and efficiency.

Ideal candidates have a high school diploma or GED, pharmacy experience, and PC/e-mail skills. Certification is preferred. The role offers a flexible schedule and benefits from day one.