Senior Pharmacy Technician: Patient Care & Pharmacy Ops

Walgreens; Bellingham (MA); On-site; USD 38,000 - 52,000; Full time

Job summary

Walgreens in Massachusetts is seeking a dedicated team member to support the Customer Experience and Operations within the pharmacy. You will greet customers, assist with products, help manage prescriptions, and ensure a positive, accurate service experience.

Under pharmacist supervision, you will assist with pharmacy workflows, inventory, and claims processing, coaching cashiers and technicians, and contributing to delivery of premium customer care across Walgreens clinics and patients.

Qualifications

• Must demonstrate strong customer service and communication skills.
• Ability to support pharmacy operations under pharmacist supervision.
• Experience with inventory and cash handling in a retail setting.

Responsibilities

• Greet customers and assist with product selection to ensure a positive experience.
• Assist pharmacist in processing prescriptions and maintaining patient records.
• Support inventory management and order fulfillment for the pharmacy.
• Coach cashiers and pharmacy technicians in efficient processes.
• Maintain compliance with pharmacy policies and service standards.

Skills

Customer service

Pharmacy operations

Inventory management

Team coaching

Cash handling

Education

Pharmacy-related training

Tools

Pharmacy systems

Job description

Walgreens in Massachusetts is seeking a dedicated team member to support the Customer Experience and Operations within the pharmacy. You will greet customers, assist with products, help manage prescriptions, and ensure a positive, accurate service experience.

Under pharmacist supervision, you will assist with pharmacy workflows, inventory, and claims processing, coaching cashiers and technicians, and contributing to delivery of premium customer care across Walgreens clinics and patients.