Senior Pharmacy Technician - Patient Care & Ops Leader

Walgreens; Tennessee; On-site; USD 28,000 - 39,000; Full time

Job summary

Walgreens is seeking a Pharmacy Technician to assist pharmacists in dispensing medications, managing patient records, and supporting daily pharmacy operations in-store. The role emphasizes accuracy, customer service, and workflow efficiency in a retail setting.

The technician will maintain compliance with company policies, participate in training, and ensure quality service to patients and customers while supporting inventory and third-party claims processing.

Qualifications

• PTCB or ExCPT certification required (except in Puerto Rico).
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Assist pharmacist with dispensing and processing prescriptions under supervision.
• Enter patient and drug information and manage pharmacy records.
• Support inventory management and OTC assistance in-store.
• Provide customer service at counter and route calls to pharmacist when needed.

Skills

Customer service

Communication skills

Attention to detail

Team collaboration

Basic math

Education

PTCB or ExCPT certification

State certification/registration

Tools

Pharmacy software

Job description

Walgreens is seeking a Pharmacy Technician to assist pharmacists in dispensing medications, managing patient records, and supporting daily pharmacy operations in-store. The role emphasizes accuracy, customer service, and workflow efficiency in a retail setting.

The technician will maintain compliance with company policies, participate in training, and ensure quality service to patients and customers while supporting inventory and third-party claims processing.