Senior Pharmacy Technician — Customer Experience & Operations

Walgreens Co.; Dunwoody (GA); On-site; USD 27,000 - 38,000; Full time

Job summary

Walgreens Co. is seeking a Pharmacy Technician to assist the pharmacist under supervision in the practice of pharmacy at our Dunwoody, GA location.

You will process prescriptions, enter patient and drug information, and coach technicians and cashiers to deliver accurate service while maintaining policy adherence. The role emphasizes a strong customer experience, inventory management, and collaboration with store management on service quality.

Qualifications

• PTCB certification is required (except in Puerto Rico).
• One year pharmacy technician experience in retail or hospital setting.
• Fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule including evenings and weekends.
• Willingness to obtain active immunization certification within 90 days of hire.

Responsibilities

• Assist the pharmacist under supervision in the practice of pharmacy.
• Process prescriptions; enter patient and drug information in pharmacy systems.
• Coach and assist pharmacy technicians and cashiers; support customer experience.
• Maintain inventory and assist with quality improvement and policy adherence.
• Support with clinical services coordination and external provider outreach.

Skills

PTCB certification

Customer service

Pharmacy terminology

Job description

Walgreens Co. is seeking a Pharmacy Technician to assist the pharmacist under supervision in the practice of pharmacy at our Dunwoody, GA location.

You will process prescriptions, enter patient and drug information, and coach technicians and cashiers to deliver accurate service while maintaining policy adherence. The role emphasizes a strong customer experience, inventory management, and collaboration with store management on service quality.