Senior Pharmacy Technician: Customer Experience Leader

Walgreens; Cornelius (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Walgreens is seeking a Customer Experience/Pharmacy Support role. Under pharmacist supervision, you will assist in dispensing, entering patient information, and maintaining workflow while delivering exceptional customer service. You will also contribute to inventory control, cash handling, and coordination of clinical services within the store.

The position emphasizes proactive customer engagement, teamwork, and ongoing development of service skills in a Walgreens environment.

Qualifications

• Strong customer service and interpersonal skills.
• Ability to communicate clearly with customers and team members.
• Basic math and cash handling aptitude.

Responsibilities

• Greet customers and assist with products and services to create a positive experience.
• Resolve customer questions and issues and model Walgreens service traits.
• Assist pharmacist under supervision and help with prescription processing and patient info entry.
• Support pharmacy workflow, schedule, invoices, and inventory management.
• Assist with cash handling, checkout, and point-of-sale duties.
• Participate in coordination of clinical services and outreach to medical providers.
• Support pickup program and maintain a clean, stocked pharmacy area.

Job description

Walgreens is seeking a Customer Experience/Pharmacy Support role. Under pharmacist supervision, you will assist in dispensing, entering patient information, and maintaining workflow while delivering exceptional customer service. You will also contribute to inventory control, cash handling, and coordination of clinical services within the store.

The position emphasizes proactive customer engagement, teamwork, and ongoing development of service skills in a Walgreens environment.