Senior Pharma Technical Solutions Lead

West Pharmaceutical Services; Exton (PA); Hybrid; USD 80,000 - 100,000; Full time

Job summary

West Pharmaceutical Services is seeking a skilled individual to lead technical support for multilateral accounts. In this role, you'll bridge the gap between customers and West's technical functions, focusing on ensuring product compatibility and providing insights about services.

The ideal candidate will possess a Bachelor's Degree in a technical discipline and have a minimum of 5 years' experience in the pharmaceutical or medical device sectors. Strong project management and interpersonal communication are essential for success in this role.

Qualifications

• Minimum 5 years of experience in the pharmaceutical or medical device industry.
• Experience in technical support or technical sales/applications.
• Ability to work autonomously in a fast-paced environment.

Responsibilities

• Lead customers in technical matters relating to West's products.
• Interface with customers and internal teams to address technical needs.
• Prepare technical presentations and lead training seminars.

Skills

Proactive

Technical

Problem-solving

Interpersonal skills

Project management

Education

Bachelor's Degree in a technical field

Job description

West Pharmaceutical Services is seeking a skilled individual to lead technical support for multilateral accounts. In this role, you'll bridge the gap between customers and West's technical functions, focusing on ensuring product compatibility and providing insights about services.

The ideal candidate will possess a Bachelor's Degree in a technical discipline and have a minimum of 5 years' experience in the pharmaceutical or medical device sectors. Strong project management and interpersonal communication are essential for success in this role.