Senior Pet Care Sales Specialist

Petco

Peabody (MA)

On-site

USD 23,000 - 34,000

Part time

6 days ago
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Benefits offered by this job

Health benefits
401K
Incentives
PTO - Paid time off

Job summary

Petco in Massachusetts is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor within a Pet Care Center retail environment.

You will promote products, mentor newer associates, assist with operations, and help ensure a clean, well-stocked store while upholding safety standards. This role emphasizes customer care and teamwork across a busy retail floor.

Qualifications

  • 1+ years of retail experience, preferably in a specialty retail environment.
  • Passion for animals and knowledge of pet care preferred.
  • Strong communication, interpersonal, and customer service skills.
  • Proven ability to multitask and thrive in a fast-paced environment.
  • Strong problem-solving skills and professionalism in handling customer concerns.
  • Basic math skills and experience handling cash and transactions.

Responsibilities

  • Deliver consistent, knowledgeable, and compassionate service.
  • Educate customers on promotions, services, and loyalty programs.
  • Support store sales goals through effective selling and service behaviors.
  • Maintain store cleanliness, organization, and visual standards.
  • Monitor inventory levels and assist with replenishment.
  • Ensure compliance with company policies, procedures, and safety standards.
  • Mentor and train new associates on policies, procedures, and service expectations.
  • Act as a floor leader when needed, supporting workflow and customer experience.
  • Assist management with escalated customer concerns and operational needs.

Skills

Retail experience
Pet care knowledge
Customer service
Multitasking
Problem solving
Cash handling

Job description

Petco in Massachusetts is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor within a Pet Care Center retail environment.

You will promote products, mentor newer associates, assist with operations, and help ensure a clean, well-stocked store while upholding safety standards. This role emphasizes customer care and teamwork across a busy retail floor.

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