Senior Pet Care Sales Specialist

Petco; Peabody (MA); On-site; USD 23,000 - 34,000; Part time

Benefits offered by this job

Health benefits

401K

Incentives

PTO - Paid time off

Job summary

Petco in Massachusetts is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor within a Pet Care Center retail environment.

You will promote products, mentor newer associates, assist with operations, and help ensure a clean, well-stocked store while upholding safety standards. This role emphasizes customer care and teamwork across a busy retail floor.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Skills

Retail experience

Pet care knowledge

Customer service

Multitasking

Problem solving

Cash handling

Job description

Petco in Massachusetts is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor within a Pet Care Center retail environment.

You will promote products, mentor newer associates, assist with operations, and help ensure a clean, well-stocked store while upholding safety standards. This role emphasizes customer care and teamwork across a busy retail floor.