Senior Pet Care Sales Specialist

Petco; Greeley (CO); On-site; USD 18,000 - 30,000; Full time

Job summary

Petco is hiring a Senior Sales Associate in a Pet Care Center retail environment. You will provide knowledgeable, compassionate service, assist leadership as needed, and help develop newer associates while promoting products and services for pets and their families.

As part of a dynamic team, you’ll support merchandising, inventory, and daily store operations, delivering strong customer experiences and pursuing store goals with teamwork and professionalism.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsibilities

• Deliver consistent, knowledgeable, and compassionate service.
• Educate customers on promotions, services, and loyalty programs.
• Support store sales goals through effective selling and service behaviors.
• Maintain store cleanliness, organization, and visual standards.
• Monitor inventory levels and assist with replenishment.
• Ensure compliance with company policies, procedures, and safety standards.
• Mentor and train new associates on policies, procedures, and service expectations.
• Act as a floor leader when needed, supporting workflow and customer experience.
• Assist management with escalated customer concerns and operational needs.

Skills

Retail experience

Customer service

Communication skills

Cash handling

Job description

Petco is hiring a Senior Sales Associate in a Pet Care Center retail environment. You will provide knowledgeable, compassionate service, assist leadership as needed, and help develop newer associates while promoting products and services for pets and their families.

As part of a dynamic team, you’ll support merchandising, inventory, and daily store operations, delivering strong customer experiences and pursuing store goals with teamwork and professionalism.