Senior Personal Injury Case Manager

Pathway Law Firm; Costa Mesa (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Pathway Law Firm in Costa Mesa, CA seeks an experienced Personal Injury paralegal to manage a high-volume caseload from intake through demands. The ideal candidate has 5 years of PI experience, Spanish bilingual proficiency, and strong client communication skills.

You will coordinate medical treatment, verify insurance, and prepare cases for settlement while collaborating with attorneys. A detail-oriented, organized professional with excellent follow-through is essential for success.

Qualifications

• 5 years of experience managing a heavy caseload in Personal Injury.
• Experience handling a file from intake to demands and working in a fast-paced environment.
• Must be detail oriented, organized with excellent follow-through to meet multiple deadlines.
• Excellent communication and people skills due to heavy client contact.
• Bilingual in Spanish is required.

Responsibilities

• Establish and maintain client communication from intake to settlement; provide case updates.
• Conduct thorough case evaluations gathering intake details, police reports, photos, statements and documents.
• Accurately input and update case details in the firm’s case management system; manage files.
• Confirm insurance coverage, policy limits, and liability; liaise with adjusters and defense counsel.
• Coordinate clients' medical treatment; schedule appointments and follow-ups with providers.
• Track treatment progress, review medical records and bills for case readiness.
• Organize and maintain case files; ensure documents are stored and accessible.
• Assist with demand preparation; summarize records and calculate damages.
• Support negotiations and settlements; draft final settlement documents.
• Address disputes and issues to maintain smooth claims processing.
• Coordinate with litigation team for trial preparation; ensure accuracy of records.
• Handle high-volume caseload; meet deadlines and manage multiple cases.
• Stay informed on personal injury laws and procedures.

Skills

Client communication

Case management

Spanish language

Medical terminology

Injury claims process

Education

High school diploma

Associate degree preferred

Job description

Pathway Law Firm in Costa Mesa, CA seeks an experienced Personal Injury paralegal to manage a high-volume caseload from intake through demands. The ideal candidate has 5 years of PI experience, Spanish bilingual proficiency, and strong client communication skills.

You will coordinate medical treatment, verify insurance, and prepare cases for settlement while collaborating with attorneys. A detail-oriented, organized professional with excellent follow-through is essential for success.