Performance&LoadTestingExecution
- FollowPTCSDLCandqualitygovernanceprocessestoensureperformancereadinessacrossallUBOSreleases.
- Defineperformancetestingstrategy,scope,workloads,non-functionalrequirements,andacceptancecriteria.
- SAPBRIM(ConvergentCharging,ConvergentInvoicing,FI-CA,SubscriptionBilling)
- SAPDatasphereforanalytics,reporting,anddataintegrationperformancevalidation
- CRMapplications(DynamicsCEcustomerserviceandcasemanagementworkflows)
- Customer-facingchannels(webportals,mobileapplications,IVR,chatbot)
- Simulatereal-worldenterpriseworkloadsincludingtollingtransactions,mediationevents,billingcycles,paymentprocessing,CRMinteractions,analyticsqueries,batchjobs,andpeak-volumescenarios.
- Validatesystembehaviorunderconcurrentusers,high-volumeAPItraffic,batchprocessing,andlarge-scaleSAPfinancialoperations.
- Executeend-to-endperformancetestingofintegrationsbetweenCRMandSAPsystems,includin:
- CRM SAP(billingrequests,accountupdates,case-driventransactions)
- SAP CRM(financialupdates,invoicestatus,customerdatasynchronization)
Monitoring,Analysis&Reporting
- Monitorperformancemetricsincludingresponsetimes,throughput,errorrates,resourceutilization,andsystemsaturationpoints.
- AnalyzetestresultsacrossSAP,CRM,integration,analytics,andinfrastructurelayerstoidentifybottlenecks.
- Preparedetailedperformancetestreports,dashboards,andexecutivesummarieswithcleargo/no-gorecommendations.
Tooling&Automation
- PerformAPI,integration,anddata-pipelineperformancetestingusingNeoLoadcapabilities.
- IntegrateNeoLoadtestswithCI/CDpipelineswhereapplicable.
- Establishperformancebaselinesandsupportrelease-to-releasebenchmarkingandregressionanalysis.
- SupportJourniSIT,UAT,PIcycles,Show-backs,Go-Live,andHypercarewithperformancevalidation.
- PromoteperformancetestingbestpracticesandcontinuousimprovementacrossUBOSprograms.
GeneralDuties
- Fullydocumentallcreatedworkassociatedwiththisposition,includingtechnicalandfunctionaldesignsanddiagrams,testplans,testscripts,impactanalysisreports,lessonslearned,bestpracticesforotherstofollow,plusanyotherdocumentationasrequiredbytheCommission.Thisdocumentationshallfollowtheformatand/ortemplatesasinstructedbytheCommission.
- AdheretoandfollowallTheCommissionstandards,policies,andprocedures.
MinimumExperience/Skillset
- Stronghands-onexperiencewithNeoLoad(required).
- Experiencetestingenterprise-scaleapplicationswithhightransactionvolumes.
- Strongunderstandingof:
Preferred/AdditionalSkills
- ExperiencewithSAPenvironments(SAPBRIM,S/4HANA,ECC).
- ExperiencewithSAPConvergentMediation(CM)
- ExperiencewithSAPDatasphere
- ExperiencetestingCRM SAPbi-directionalintegrations
- Experiencewithtolling,transportation,orpublic-sectorsystems.
- Experiencewithcloudorhybridinfrastructureperformancetesting.
Certifications/Education
- Bachelor’sdegreeinComputerScience,InformationSystems,Engineering,orrelatedfield.
- Stronghands-onexperiencewithNeoLoadRequired
- Experiencetestingenterprise-scaleapplicationswithhightransactionvolumes.
- Required
- Required
- Bachelor’sdegreeinComputerScience,InformationSystems,Engineering,orrelatedfield.