Performance Load Test Architect

VIVA USA Inc; Middletown Township (PA); Hybrid; USD 170,000 - 230,000; Full time

Job summary

VIVA USA Inc. is seeking a senior Performance Engineering Leader to own the testing strategy for a complex Journi program.

You will guide performance standards, workload modeling, NFRs/SLOs/SLAs, and planning across the lifecycle from solution confirmation to hypercare, coordinating with SAP, CRM, middleware, and cloud platforms. You will define monitoring, root-cause analysis, and optimization strategies, lead capacity planning, and drive automated performance testing and dashboards for

Qualifications

• 12+ years of overall IT experience.
• 8+ years of enterprise performance engineering and load testing experience.
• 5+ years leading enterprise performance testing initiatives.
• Expert-level experience with NeoLoad.
• Experience architecting performance testing solutions for enterprise-scale applications.
• Strong experience with SAP BRIM, SAP S/4HANA, SAP Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations.
• Experience designing production workload models using historical production metrics.

Responsibilities

• Define and own the overall performance engineering strategy for the Journi program.
• Develop enterprise performance testing standards, governance, methodologies, and best practices.
• Define workload models using historical production metrics and anticipated business growth.
• Establish non-functional requirements (NFRs), service level objectives (SLOs), service level agreements (SLAs), and performance acceptance criteria.
• Lead performance planning activities for Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and Hypercare.
• Review solution architecture to identify scalability risks, performance bottlenecks, and infrastructure constraints early in the SDLC.
• Provide technical leadership for capacity planning and infrastructure sizing recommendations.
• Lead performance testing across SAP BRIM, SAP Convergent Mediation (CM), SAP S/4HANA, SAP Datasphere, Dynamics CRM Customer Engagement, Middleware, REST/SOAP APIs, Batch processing, Event-driven integrations, Customer web portal, Mobile applications, IVR and chatbot platforms.
• Define enterprise monitoring strategy across application, middleware, SAP, database, infrastructure, and cloud platforms.
• Analyze application response times, throughput, resource utilization, JVM metrics, database performance, middleware queues, API latency, and infrastructure bottlenecks.
• Lead root-cause analysis with development, SAP, CRM, infrastructure, middleware, and vendor teams.
• Recommend application tuning, database optimization, infrastructure scaling, and configuration improvements.
• Validate system readiness for production deployment.
• Lead implementation and administration of NeoLoad as the enterprise performance testing platform.
• Define reusable scripting frameworks and standards.
• Establish automated performance regression testing for major releases.
• Develop performance dashboards and executive reporting.
• Present performance status, risks, bottlenecks, and mitigation strategies to executive leadership and project governance boards.
• Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the client.

Skills

NeoLoad

SAP BRIM

S/4HANA

Convergent Mediation

CRM platforms

APIs

Middleware

Batch processing

Cloud infrastructure

Performance monitoring

Education

Bachelor's degree in Computer Science, Information Systems, Engineering

NeoLoad certification

Cloud certifications (Azure or AWS)

Tools

NeoLoad

Job description

Remote Position w/ occasional travel. Position is hybrid/remote with onsite presence required.

Duties

• Define and own the overall performance engineering strategy for the Journi program.
• Develop enterprise performance testing standards, governance, methodologies, and best practices.
• Define workload models using historical production metrics and anticipated business growth.
• Establish non-functional requirements (NFRs), service level objectives (SLOs), service level agreements (SLAs), and performance acceptance criteria.
• Lead performance planning activities for Solution Confirmation, PI Planning, SIT, UAT, Go-Live, and Hypercare.
• Review solution architecture to identify scalability risks, performance bottlenecks, and infrastructure constraints early in the SDLC.
• Provide technical leadership for capacity planning and infrastructure sizing recommendations.

Performance Engineering Leadership

Lead performance testing across:

• SAP BRIM
• SAP Convergent Mediation (CM)
• SAP S/4HANA
• SAP Datasphere
• Dynamics CRM Customer Engagement
• Middleware
• REST/SOAP APIs
• Batch processing
• Event-driven integrations
• Customer web portal
• Mobile applications
• IVR and chatbot platforms

Architecture, Monitoring & Analysis

Define enterprise monitoring strategy across application, middleware, SAP, database, infrastructure, and cloud platforms.

Analyze application response times, throughput, resource utilization, JVM metrics, database performance, middleware queues, API latency, and infrastructure bottlenecks.

Lead root-cause analysis with development, SAP, CRM, infrastructure, middleware, and vendor teams.

Recommend application tuning, database optimization, infrastructure scaling, and configuration improvements.

Validate system readiness for production deployment.

Tooling & Automation

Lead implementation and administration of NeoLoad as the enterprise performance testing platform.

Define reusable scripting frameworks and standards.

Establish automated performance regression testing for major releases.

Develop performance dashboards and executive reporting.

Collaboration & Leadership

Present performance status, risks, bottlenecks, and mitigation strategies to executive leadership and project governance boards.

Fully document all created work associated with this position, including technical and functional designs and diagrams, test plans, test scripts, impact analysis reports, lessons learned, best practices for others to follow, plus any other documentation as required by the client. This documentation shall follow the format and / or templates as instructed by the client.

Adhere to and follow all the client standards, policies, and procedures.

Minimum Experience/Skillset

12+ years of overall IT experience.

8+ years of enterprise performance engineering and load testing experience.

5+ years leading enterprise performance testing initiatives.

Expert-level experience with NeoLoad.

Experience architecting performance testing solutions for enterprise-scale applications.

Strong experience with SAP BRIM, SAP S/4HANA, SAP Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations.

Experience designing production workload models using historical production metrics.

Strong knowledge of:

• Capacity planning
• Performance engineering
• Scalability architecture
• Stress, endurance, spike, and failover testing
• API and middleware performance testing
• Batch processing optimization
• Cloud and hybrid infrastructure performance
• Performance monitoring and diagnostics

Certifications / Education

• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• NeoLoad certification preferred.
• Cloud certifications (Azure or AWS) are preferred.

Engagement Requirements

Position is hybrid/remote with onsite presence for:

• Solution Confirmation
• PI Planning
• Architecture Workshops
• Performance Test Planning
• SIT
• UAT
• Showbacks
• Go-Live
• Hypercare

The resource shall attend onsite meetings at one of the client locations for 1 week per month based on the schedule set by the client.

Skill - Required / Desired - Amount of Experience

• Overall IT experience - Required - 12 Years
• Enterprise performance engineering and load testing experience - Required - 8 Years
• Leading enterprise performance testing initiatives - Required - 5 Years
• Expert-level experience with NeoLoad. - Required
• SAP BRIM, SAP S/4HANA, SAP Convergent Mediation (CM), SAP Datasphere, CRM platforms, APIs, middleware, and enterprise integrations - Required
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field. - Required
• NeoLoad certification - Highly desired
• Cloud certifications (Azure or AWS) - Highly desired

Notes

Remote Position w/ occasional travel

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status