Senior Performance & Talent Programs Lead

RiseMe; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Socure is seeking a Sr. Program Manager, Performance to design, run, and continuously improve the company’s performance operating system. You will own end-to-end delivery of goal-setting, check-ins, feedback, recognition, and performance reviews, partnering on talent planning and calibration to drive outcomes.

Proficiency in people analytics and AI-enabled tools is essential for scale. You will collaborate with HRBPs, Total Rewards, and business leaders to ensure adoption, build playbooks and

Qualifications

• Bachelor’s degree.
• 6-8+ years of relevant experience in program management, performance management, HR/People programs, or a similar role, ideally in a fast-paced or tech environment.
• Proven experience owning an end-to-end performance or talent program (design, plan, launch, execution, iteration).
• Working knowledge of talent planning concepts (9-box/talent mapping, calibration, succession, capability/skills-gap assessment) and how they connect to performance data.
• Demonstrated proficiency in people analytics and data storytelling - comfortable working with data and building dashboards or reporting views for leaders.
• Strong program and project management skills, with the ability to manage multiple concurrent workstreams, build clear plans, manage dependencies, and deliver on time.
• Experience configuring or optimizing performance/feedback platforms (e.g., 15Five, Lattice, Workday) is a plus.
• Experience using AI or automation tools to streamline workflows or strong aptitude to learn.

Responsibilities

• Own end-to-end execution of the performance operating system - goal-setting, progress check-ins, continuous feedback, recognition, and performance reviews/assessments - from cycle design and calendar through configuration, communications, training, and post-cycle retrospective.
• Administer and optimize Socure’s performance platform(s) (e.g., 15Five, Workday), including configuration, adoption tracking, manager and employee enablement, and ongoing evaluation of whether tools continue to meet the business’s needs as Socure scales.
• Design and run recognition programs (e.g., peer recognition, performance-based awards), exploring recognition levers beyond compensation and measuring their impact on engagement and retention.
• Build and facilitate the calibration process for performance ratings, ensuring consistent standards across managers & functions, and partnering with People Partners on manager enablement and bias mitigation.
• Partner with Total Rewards to ensure a cohesive talent cycle across performance and compensation, and that performance outcomes connect cleanly to pay-for-performance decisions.
• Leverage People Analytics and AI-enabled tools to synthesize data, generate reports, and surface trends that inform decisions.
• Build and maintain playbooks, templates, manager guides, and communications that support each part of the performance cycle, and identify opportunities to automate recurring workflows using AI-enabled tools.
• Partner with HRBPs, HR Tech, Total Rewards, and business leaders to ensure programs are well understood, consistently adopted, and localized where needed; serve as the day-to-day point of contact for performance program questions and escalations.
• Stay current on market practice in performance management and talent planning, bringing external benchmarks and emerging approaches into program design.

Skills

Program management

Performance management

People analytics

AI-enabled tools

Dashboards

Stakeholder management

Communication

Data storytelling

Project management

Education

Bachelor’s degree

Tools

15Five

Workday

Lattice

Job description

Socure is seeking a Sr. Program Manager, Performance to design, run, and continuously improve the company’s performance operating system. You will own end-to-end delivery of goal-setting, check-ins, feedback, recognition, and performance reviews, partnering on talent planning and calibration to drive outcomes.

Proficiency in people analytics and AI-enabled tools is essential for scale. You will collaborate with HRBPs, Total Rewards, and business leaders to ensure adoption, build playbooks and