Senior People Specialist

Memorial Home Services; Springfield (IL); Presencial; USD 60 000 - 90 000; Tempo integral

Resumo da oferta

Memorial Home Services in Springfield, IL is seeking a seasoned Talent Acquisition professional to own new-hire orientation and onboarding coordination, streamline TA processes, and partner with hiring leaders. You will guide Day 1 experiences, document workflows, and report metrics to drive improvements while maintaining confidentiality.

This role requires strong facilitation, project coordination, and the ability to work across departments to ensure a smooth candidate journey and excellent

Qualificações

• Bachelor's Degree in business, marketing, advertising or related field required or equivalent work experience.
• Five+ years in Talent Acquisition or related HR roles required.
• Experience coordinating complex onboarding and scheduling processes.
• Healthcare TA experience preferred; onboarding program facilitation is a plus.

Responsabilidades

• Owns and coordinates new-hire orientation and onboarding activities across Memorial Health, ensuring a consistent experience.
• Serves as the primary facilitator for Day 1 orientation, coordinating schedules and materials.
• Manages TA processes and workflows from initiation to completion with accuracy and timeliness.
• Provides advanced recruiting and operational support to TA Partners and leaders.
• Partners with stakeholders to clarify responsibilities and ensure effective handoffs in the candidate journey.
• Maintains TA tools, documentation and standard work to promote consistency and compliance.
• Tracks activities and metrics, prepares reports and identifies trends for improvement.
• Supports special TA projects with cross-functional planning and follow-through.
• Ensures confidentiality of candidate and employee information.

Conhecimentos

Talent Acquisition

Onboarding

Recruiting processes

Stakeholder management

Facilitation

Presentation skills

Communication

Data reporting

Confidentiality

Formação académica

Bachelor's Degree in business

Ferramentas

Microsoft Excel

PowerPoint

Word

Outlook

ATS

HR systems

Descrição da oferta de emprego

Provides advanced operational support across Talent Acquisition with primary ownership for new-hire orientation and onboarding coordination, Talent Acquisition processes and workflows, recruiting support, stakeholder partnership, reporting and continuous improvement. Independently manages complex work, identifies and resolves issues, makes recommendations, and coordinates across multiple stakeholders to support an effective and consistent candidate and new-hire experience. Serves as a subject-matter resource for the broader Talent Acquisition team and acts as the primary facilitator for Day 1 orientation. Embodies the Memorial Health Values of Safety, Integrity, Quality, and Stewardship that support our mission and vision.n

Education:

• Bachelor's Degree in business, marketing, advertising or related field required. In lieu of degree, equivalent related work experience will be accepted.

Experience:

• Five or more years of related experience in Talent Acquisition, recruiting, human resources, onboarding, workforce operations or a related area required.
• Experience independently coordinating complex processes, programs or operational workflows required.
• Healthcare Talent Acquisition or human resources experience preferred.
• Experience facilitating orientation, onboarding programs, meetings or presentations preferred.

Other Knowledge/Skills/Abilities:

• Advanced knowledge of Talent Acquisition operations, recruiting processes, onboarding practices and related workflows.
• Ability to independently manage complex work, exercise sound judgment, identify issues and recommend practical solutions.
• Strong facilitation and presentation skills with the ability to create an engaging and professional new-hire experience.
• Demonstrated ability to build effective relationships and coordinate work across multiple stakeholders, departments and levels of leadership.
• Strong customer service orientation with effective verbal, written, listening and interpersonal communication skills.
• Proven planning, organizational and project coordination skills with strong attention to detail, follow-through and timelines.
• Ability to manage multiple priorities, adapt to changing business needs, and deliver consistent results with limited oversight.
• Ability to analyze, track and report information, identify trends and support data-informed recommendations.
• Demonstrated continuous improvement mindset with the ability to evaluate processes, identify opportunities and support implementation of improvements.
• Strong PC skills with proficiency in Microsoft Excel, PowerPoint, Word, Outlook, applicant tracking systems (ATS) and HR systems.
• Ability to maintain confidentiality and appropriately handle sensitive candidate and employee information.

• Ability to maintain a flexible schedule to support orientation and business needs.

Principle Duties & Responsibilities:

• Owns and coordinates new-hire orientation and onboarding activities across Memorial Health, ensuring a consistent, organized and welcoming experience for new employees.
• Serves as the primary facilitator for Day 1 orientation, including coordinating schedules, materials, presenters, logistics and follow-up activities.
• Independently manages Talent Acquisition processes, operational workflows and assigned programs from initiation through completion, ensuring work is accurate, timely and aligned with established practices.
• Provides advanced recruiting and operational support to Talent Acquisition Partners and leaders, helping resolve complex issues and remove barriers throughout the hiring and onboarding process.
• Partners with Talent Acquisition, Organizational Learning, Human Resources, hiring leaders and other stakeholders to coordinate activities, clarify responsibilities and ensure effective handoffs throughout the candidate and new-hire experience.
• Serves as a subject-matter resource for Talent Acquisition processes and workflows, providing guidance and support to team members and stakeholders.
• Identifies process gaps, recurring issues and opportunities for improvement; researches options, develops recommendations and supports implementation of approved changes.
• Maintains, monitors and improves Talent Acquisition tools, documentation, procedures and standard work to promote consistency, efficiency and compliance.
• Tracks key activities and metrics, prepares reports and summaries, and uses data to identify trends, risks and opportunities for operational improvement.
• Coordinates and supports special Talent Acquisition projects and initiatives, including cross-functional activities that require planning, communication and follow-through across multiple stakeholders.
• Ensures candidate, new-hire and employee information is maintained accurately and confidentially in appropriate systems and documentation.
• Provides a high level of customer service to candidates, new hires, hiring leaders and internal partners, responding to questions and resolving issues in a timely and professional manner.
• Performs other related work as required or requested.