Senior People Operations Generalist

Tbwa Chiat/Day Inc; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

Join a dynamic and innovative company revolutionizing the rentals industry with cutting-edge martech solutions. As a Senior People Operations Generalist, you'll play a crucial role in shaping the employee experience and enhancing remote work culture. You'll collaborate closely with leadership, manage compliance across multiple states, and lead onboarding processes. This is an exciting opportunity to be part of a thriving team that values performance and camaraderie while driving significant growth. If you're passionate about people operations in a fast-paced environment, this role is perfect for you.

Qualifications

• 4+ years of HR/People Operations experience at a startup or high-growth company.
• 2+ years of experience working in a fully remote environment.

Responsibilities

• Partner with leaders on performance management and run semi-monthly payroll.
• Coordinate new hire onboarding and monitor employee benefits programs.

Skills

Interpersonal Skills

Communication Skills

Confidentiality

Multi-State Employment Laws Knowledge

Remote Work Experience

Tools

Rippling

Slack

Greenhouse

Job description

We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.’s largest rental marketplaces, Rentable, we have since expanded our portfolio to include two high-growth products: an AI mar-tech solution and ApartmentIQ, a category-leading competitive intelligence software.

We’re a 100% remote team of 90+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy, and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As the Senior People Operations Generalist for Rentable, you’ll be an early member of the People team, partnering closely with the Senior Director of Operations. You’ll play an important role in building out People programs and systems while taking on ownership of day-to-day People tasks including multi-state compliance and total rewards, people experience programs, and fostering a strong remote work culture.

We’re growing quickly and change is part of our everyday work so we’re looking for someone who can roll with the curves of working at a scaling startup while delivering a great people experience along the way.

Responsibilities:

• Partner with leaders and employees on all aspects of performance management
• Run semi-monthly payroll in collaboration with the accounting team
• Lead the background check and I9 verification processes for all new hires
• Coordinate all new hire onboarding with direction from the Senior Director of Operations to include employee devices, system provisioning, swag, and onboarding scheduling
• Monitor employee benefits enrollments and administration of benefits programs
• Serve as a partner for culture initiatives and events, including the evolution of our remote culture
• Serve as the first point of contact for Rippling system questions; file support cases, investigate issues until resolution
• Stay informed about multi-state employment laws and regulations, partnering to implement updated practices as needed
• Identify areas for process improvement and automation within the People Operations team workflows to enhance efficiency and effectiveness while ensuring a strong employee experience

Qualifications:

• 4+ years of HR/People Operations experience at a startup or high-growth company, with a focus on remote work experience and multi-state people programs
• 2+ years of experience working in a fully remote environment
• Ability to handle confidential and sensitive information with discretion
• Knowledgeable in employment laws and regulations
• Exceptional interpersonal and communication skills
• Experience with Rippling, Slack, and Greenhouse are a huge plus

If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Rentable’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Voluntary Self-Identification of Disability

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.