Senior People Operations Generalist

Tbwa Chiat/Day Inc; Mississippi; Remote; USD 60,000 - 80,000; Full time

Job summary

An innovative company in the martech and data SaaS space seeks a Senior People Operations Generalist to join their dynamic remote team. This role is pivotal in shaping People programs and enhancing employee experiences in a fast-paced, growth-oriented environment. You will collaborate closely with leadership to manage performance, onboarding, and compliance across multiple states, ensuring a strong culture and effective operations. If you're passionate about fostering a positive remote work culture and driving process improvements, this is an exciting opportunity to make a significant impact in a thriving organization.

Qualifications

• 4+ years of HR experience in a startup with remote work focus.
• Knowledgeable in employment laws and exceptional communication skills.

Responsibilities

• Manage performance and onboarding processes for new hires.
• Coordinate payroll and monitor employee benefits administration.
• Implement multi-state compliance and improve People Operations workflows.

Skills

HR/People Operations experience

Interpersonal skills

Communication skills

Knowledge of employment laws

Confidentiality handling

Tools

Rippling

Slack

Greenhouse

Job description

We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.’s largest rental marketplaces, Rentable, we have since expanded our portfolio to include two high-growth products: an AI mar-tech solution and ApartmentIQ, a category-leading competitive intelligence software.

We’re a 100% remote team of 90+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy, and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we're looking for exceptional people to help further accelerate our growth.

While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.

If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.

The Role

As the Senior People Operations Generalist for Rentable, you’ll be an early member of the People team, partnering closely with the Senior Director of Operations. You’ll play an important role in building out People programs and systems while taking on ownership of day-to-day People tasks including multi-state compliance and total rewards, people experience programs, and fostering a strong remote work culture.

We’re growing quickly and change is part of our everyday work so we’re looking for someone who can roll with the curves of working at a scaling startup while delivering a great people experience along the way.

Responsibilities:

• Partner with leaders and employees on all aspects of performance management
• Run semi-monthly payroll in collaboration with the accounting team
• Lead the background check and I9 verification processes for all new hires
• Coordinate all new hire onboarding with direction from the Senior Director of Operations to include employee devices, system provisioning, swag, and onboarding scheduling
• Monitor employee benefits enrollments and administration of benefits programs
• Serve as a partner for culture initiatives and events, including the evolution of our remote culture
• Serve as the first point of contact for Rippling system questions; file support cases, investigate issues until resolution
• Stay informed about multi-state employment laws and regulations, partnering to implement updated practices as needed
• Identify areas for process improvement and automation within the People Operations team workflows to enhance efficiency and effectiveness while ensuring a strong employee experience

Qualifications:

• 4+ years of HR/People Operations experience at a startup or high-growth company, with a focus on remote work experience and multi-state people programs
• 2+ years of experience working in a fully remote environment
• Ability to handle confidential and sensitive information with discretion
• Knowledgeable in employment laws and regulations
• Exceptional interpersonal and communication skills
• Experience with Rippling, Slack, and Greenhouse are a huge plus

If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

We want to alert you to potential recruiting scams targeting job seekers. Please note that our company will never request payment, personal information, or any confidential details during the interview process.

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