Senior People Business Partner

Ericsson GmbH; Plano (TX); On-site; USD 110,000 - 150,000; Full time

Benefits offered by this job

Annual bonus

401(k) match

Health benefits

Parental leave

Job summary

Ericsson Inc. in Plano, TX seeks a Senior People Business Partner to join the CSS Americas People team. This role focuses on field service, union matters, and employment-law compliance across North America, reporting to the Head of People, CSS Americas.

You will advise leaders, drive people strategy, and partner across functions to deliver integrated HR solutions while supporting high-volume recruiting and regional travel across North America.

Qualifications

• 15+ years of HR experience in a matrixed or high-volume environment.
• Experience advising on union matters and labor relations.
• Strong knowledge of HR practices and employment laws; bilingual is a plus.

Responsibilities

• Serve as trusted advisor to people leaders to improve organizational effectiveness.
• Align people strategy with business priorities and drive performance.
• Advise on employee relations, union matters, and compliance with policies and CBAs.
• Collaborate with Legal, Operations, Finance, and People partners on planning and negotiation preparation.
• Use AI-enabled tools and analytics to enhance decision making and outcomes.

Skills

HR Strategy

Employee Relations

Labor Relations

Coaching & Consulting

Data-driven decision making

Communication

Bilingual English/French

Education

Bachelor’s degree in HR/Business

Master’s degree or certification preferred

PHR or SHRM-CP

Tools

HRIS

People analytics

AI tools adoption

Job description

Join our TeamEricsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.About this opportunityEricsson is seeking a Senior People Business Partner to join the People team for Cloud Software & Services (CSS) Americas, based in Plano, TX. Reporting to the Head of People, CSS Americas, this experienced role focuses on field service and industrial relations, union-related matters, employment law compliance across North America, and core People Business Partner responsibilities. Your work will directly influence organizational effectiveness and business outcomes in a fast-paced, collaborative environment.What you will doServe as a trusted advisor to people leaders, providing consultation, coaching, guidance, and data-driven insights to improve organizational effectiveness and resultsAlign people strategy with business priorities by helping leaders build capabilities, behaviors, structures, and processes that drive performanceAdvise on employee relations, union matters, employment law compliance, performance management, and employee life cycle processes, ensuring consistent and compliant application of policies and collective bargaining agreementsProactively manage complex employee matters, labor relations, workplace investigations, and employment-related risks through clear guidelines and fair, documented resolutionsCollaborate across the People function — including Total Rewards, Talent Management, Talent Acquisition, and Learning & Development — to deliver integrated solutionsSupport collective bargaining readiness by partnering with Legal, Operations, Finance, and People partners on planning and negotiation preparationSupport high-volume recruiting plans, off-site recruiting events, leadership meetings, and university job fairs as neededUse AI-enabled tools and people analytics to streamline work, improve decisions, identify trends, and enhance the impact of People-related solutionsTravel approximately 25–30% across North America (US and Canada) for union bargaining, leadership meetings, regional office visits, and recruiting eventsThe skills you bringPreferably 15+ years of HR experience; Bachelor’s degree in Human Resources, Business, or related field required; Master’s degree and PHR or equivalent certification preferredSeasoned HR Business Partner experience with increasing scope, ideally in a matrixed, geographically dispersed, or high-volume environmentRequired experience in unionized settings, including advising on union matters, applying collective bargaining agreements, and managing labor relations; negotiation experience preferredStrong knowledge of HR practices, employment laws, and policies; Canadian employment law experience preferredProven ability to act as a trusted advisor on people, organizational, employee relations, and compliance mattersExcellent communication, influencing, coaching, consulting, and facilitation skillsStrategic and critical thinking with the ability to connect business challenges to people strategy and workforce planningAnalytical, metrics-driven approach with a proactive mindset for problem-solving and process improvementAI-agile mindset, with experience adopting AI tools and emerging technologies to improve productivity and generate insightsAbility to prioritize, manage multiple responsibilities, and remain composed in a fast-paced, ambiguous environmentBilingual (French and English) experience preferredWhat happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail]: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.Primary country and city: United States (US) || Plano (Country/ City)Job details: People Business PartnerCompensation and Benefits at EricssonAt Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.Your PayThe salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.Your HealthEricsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.Your Financial SecurityWe invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.Your TimeYour work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.Additional BenefitsEricsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.