Senior Pega Lead Architect for CRM Modernization & APIs

Leidos Inc; Baltimore (MD); On-site; USD 131,000 - 237,000; Full time

Job summary

Leidos in the United States is seeking a Pega Lead System Architect to own the overall Pega technical architecture, govern design across delivery teams, and drive the CRM modernization effort from architecture perspective.

You will lead design of API-first integrations, AI features, and governance, ensuring security, scalability, and compliance, including FedRAMP and 508 accessibility.

Qualifications

• Bachelor's degree plus 10–12 years of Pega architecture experience or equivalent
• Pega CLSA certification
• Experience architecting large-scale Pega implementations with significant integrations and user base
• Experience with API-first, event-driven integration patterns
• Experience leading technical teams and providing architecture governance across multiple Agile delivery teams
• Ability to obtain Public Trust

Responsibilities

• Own the overall Pega technical architecture including design, data model, case hierarchy, business rules, and integration architecture
• Lead development of the Pega Blueprint and platform configuration strategy for CRM modernization
• Define architecture strategy and development guidelines for all Pega teams with standards and low-code development practices
• Serve as technical lead across multiple delivery teams with architecture governance and design oversight
• Lead design of Unified CSR Workspace, 360 View, Case & Interaction Management, Workflow Automation, and Knowledge Management capabilities
• Design and govern API-first integration architecture connecting CRM to CMS systems via secure APIs
• Lead PoC demonstrations of case management, knowledge integration, AI features, and external integrations
• Own architecture for AI Feature Roadmap ensuring scalability, security and governance
• Define and enforce Definition of Done for architecture, integration, and security across teams
• Lead architecture reviews, governance boards, and code quality standards across sprints
• Coordinate with Modernization Lead, Solution Architect, Release Train Engineer, and Product Manager to align architecture with roadmap and PI planning
• Ensure architecture supports FedRAMP authorization, Zero Trust, and CMS ATO requirements
• Design for data ownership, portability, and open APIs with non-proprietary data export points
• Mentor Pega leads, developers across teams
• Document architecture decisions, integration patterns, and design standards for traceability and transition plans
• Support performance and scalability to handle 20,000 concurrent sessions and peak volumes
• Ensure compliance with Section 508 accessibility standards
• Communicate status, risks and dependencies to CMS leadership and Leidos management
• Participate in planning, requirements, design, and Agile events

Skills

Pega architecture

Leadership

Agile delivery

Education

Bachelor's degree

Tools

Pega Platform

API-first integration

FedRAMP/Zero Trust

Job description

Leidos in the United States is seeking a Pega Lead System Architect to own the overall Pega technical architecture, govern design across delivery teams, and drive the CRM modernization effort from architecture perspective.

You will lead design of API-first integrations, AI features, and governance, ensuring security, scalability, and compliance, including FedRAMP and 508 accessibility.