Pega Lead System Architect — API-First CRM Architect

Leidos; Baltimore (MD); On-site; USD 131,000 - 237,000; Full time

Job summary

Leidos is seeking a Pega Lead System Architect to own the overall Pega technical architecture and govern delivery across multiple teams supporting the CRM modernization effort.

You will lead the Pega Blueprint, platform configuration strategy, and API-first integration patterns, ensuring scalable, secure, and compliant solutions including FedRAMP and Zero Trust alignment. This role demands strong leadership and architecture governance across sprint cycles.

Qualifications

• Bachelor’s degree plus 10–12 years of relevant experience including Pega Platform architecture
• Pega Certified Lead System Architect (CLSA)
• Experience architecting large-scale Pega implementations with significant integrations and user base
• Experience architecting API-first, event-driven integration patterns
• Experience leading technical teams and providing architecture governance across multiple Agile deliveries
• Ability to obtain Public Trust

Responsibilities

• Own overall Pega technical architecture, including design, data model, case type hierarchy, rules, and integration architecture
• Lead development of the Pega Blueprint and platform configuration strategy for CRM modernization
• Define architectural strategy and development guidelines for all Pega teams with standards for low-code/no-code
• Serve as technical lead across multiple teams and provide governance
• Lead design of Unified CSR Workspace, 360 View, Case & Interaction Management, and knowledge management capabilities
• Design and govern API-first integration connecting CRM to CMS systems of record
• Lead PoC demonstrations for case management, knowledge integration, AI features, and external integrations
• Own the AI Feature Roadmap architecture ensuring scalability and security
• Define and enforce Definition of Done for architecture and security across teams
• Lead design reviews, governance boards, and code/configuration quality across sprints
• Coordinate with Modernization Lead, Solution Architect, Release Train Engineer, and Product Manager
• Ensure architecture supports FedRAMP, Zero Trust, and CMS ATO requirements
• Design for data ownership, portability, and open APIs
• Mentor Pega leads and developers across teams
• Document architecture decisions and patterns for traceability
• Support performance and scalability for 20,000 concurrent sessions
• Ensure accessibility compliance (Section 508)
• Communicate status, risks, and dependencies to CMS leadership and Leidos management

Skills

Pega platform architecture

Architecture governance

Technical leadership

API-first integration

Education

Bachelor’s degree

Tools

Pega Platform

APIs

Job description

Leidos is seeking a Pega Lead System Architect to own the overall Pega technical architecture and govern delivery across multiple teams supporting the CRM modernization effort.

You will lead the Pega Blueprint, platform configuration strategy, and API-first integration patterns, ensuring scalable, secure, and compliant solutions including FedRAMP and Zero Trust alignment. This role demands strong leadership and architecture governance across sprint cycles.