Senior Pega Developer

New York Life Insurance Co; Tampa (FL); Hybrid; USD 158,000 - 191,000; Full time

Benefits offered by this job

Hybrid work model

Employee referral program

Pension plan and tuition reimbursement

Job summary

New York Life Insurance Co. is seeking a Senior Pega Developer in Tampa, FL. The role focuses on leading the design, development, and support of Pega-based business applications, with hybrid in-office and remote work expectations.

The position requires a Bachelor's in CS/related, 5+ years of Pega experience, and a CSSA. You will work across platforms, integrate with APIs, and guide teams toward best practices in a dynamic NYL Direct environment.

Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, MIS or related field (foreign equiv accepted).
• 5+ years of software development experience in Pega platforms and related tooling.
• CSSA certification is required.

Responsibilities

• Lead design, development and support of Pega-based business applications.
• Provide leadership and technical expertise across processing platforms.
• Implement Pega best practices and perform upgrades, refactoring and testing as needed.
• Collaborate with internal customers and Systems teams to design and maintain solutions.

Skills

Pega platform

Leadership

Technical expertise

Education

Bachelor's degree in CS/related field

Tools

Pega

Mule

REST/SOAP APIs

Oracle

PostgreSQL

Job description

Senior Pega Developer

Tampa, Florida, United States

NYL Direct Hybrid

Offered Wage: $157,851.00/year - $191,000.00/year

Duties: Lead the design, development, and support of business applications using the Pega platform. Provide leadership, technical expertise and business knowledge spanning many processing platforms in the efforts of detailed design and development and/or support activities within the Pega development team. Lead development and maintenance of cost-effective application software utilizing knowledge of tools, concepts, and principles to construct and deliver software in direct support of customer business needs in the Pega platform utilizing Pega best practices. Take ownership, direct, plan, manage, schedule, and report status on assigned efforts involved in the development, implementation, support, and maintenance of systems across internal development platforms. Interact with internal customers and other Systems department personnel to design, develop, and maintain business applications that effectively support the NYL Direct Operations. Proactively identify and recommend opportunities to apply Pega technologies to business processes.

Education & Experience Requirements: Bachelor's degree in Computer Science, Electronic Engineering, Management Information Systems, or a related field (willing to accept foreign education equivalent) plus five (5) years of experience as a software developer or a related occupation, delivering scalable, cost-effective solutions aligned with organizational goals. Experience must include (quantitative experience requirements not applicable to this section): developing, maintaining, and enhancing Pega platforms; developing Pega multi-channel platforms using Pega tools and capabilities, such as BIX, conversational and self-service channel integrations, and Pega Diagnostic Cloud (PDC); upgrading Pega platforms, including performing version upgrades, conducting impact analysis, remediating rules, refactoring applications, executing regression and performance testing, and supporting post-upgrade stabilization; integrating with internal and external systems using APIs, such as Mule, Rest, and SOAP; working with relational databases, such as Oracle and PostgresSQL; diagnosing and resolving application defects, performance issues, integration failures, and data-related problems using standard Pega diagnostic and logging tools; and, delivering solutions that meet business requirements while aligning with the strategic vision of the Architecture/Development team and modern Pega best practices. Must possess: Pega Certified Senior System Architect (CSSA) certification. Hybrid position (3 days in office, 2 days remote). Eligible for Employee Referral Program.

Pay Transparency

Discretionary bonus eligible:No

Actual base salary will be determined based on several factors but not limited to individual’s experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Company Overview

At New York Life, our 180-year legacy of purpose and integrity fuels our future. As we evolve into a more technology-, data-, and AI-enabled organization, we remain grounded in the values that drive lasting impact.

Our diverse business portfolio creates opportunities to make a difference across industries and communities—inviting bold thinking, collaborative problem-solving, and purpose-driven innovation. Here, you’ll find the rare balance of long-standing stability and forward momentum, supported by an inclusive team that honors tradition while embracing progress.

As a Fortune 100 mutual company, we offer a place to grow your skills, contribute to meaningful work, and deliver solutions that matter. Your ideas drive what’s next, and your growth powers it.

We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. or visit our NYL Benefits Site.

Our Commitment to Inclusion

At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities.

Recognized as one of Fortune’s World’s Most Admired Companies

Recognized as one of Fortune’s World’s Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Visit our LinkedIn to see how our employees and agents are leading the industry and impacting communities.

Visit our Newsroom to learn more about how our company is constantly evolving to meet our clients' and employees’ needs.

Family Friendly Benefits

Find benefits that support your unique family situation, including fertility assistance, paid new-parent benefits, backup childcare services, free virtual tutoring, and more.

We Invest in Your Future

Enjoy a more secure future with a company-sponsored pension plan for eligible employees and a savings plans with a company match 1 .

Take advantage of our tuition reimbursement program to further your education and advance your career with job-related courses and programs.

Summer Flex Time

Take time for yourself and your loved ones. Enjoy reduced working hours during the summer months.

Disclaimer 1 :

Eligibility for, and benefits under, the Pension Plan and 401(k) Savings Plan ("Plans") are determined in accordance with the terms of the applicable plan document. Employees of certain subsidiaries, including but not limited to Group Benefit Solutions, employees of Life Insurance Company of North America and New York Life Group Insurance Company of NY, are not eligible to participate in the Pension Plan. In the event of a conflict between this information and the applicable plan document, the applicable plan document governs. The Company reserves the right to amend or terminate the Plans at any time.