Senior Payroll Tax Lead: Complex Client Advisory

UKG Inc.; Juneau (AK); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG Inc. is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise within the Payroll Tax team. This role acts as a senior resource for complex client situations and cross-functional coordination while remaining an individual contributor.

You will coach peers, identify trends and risks, and collaborate with Payroll, Payment Services, HRIS, Product, and other teams. A deep knowledge of US payroll tax and strong compliance experience is required.

Qualifications

• Bachelor's degree or equivalent; CPP/CPA preferred.
• 5+ years in Payroll Tax or Payroll experience.
• Strong knowledge of employment tax processing and filings.
• Ability to interpret jurisdiction guidelines and tax laws.
• Proven Year-End proficiency across multiple clients.

Responsibilities

• Serve as a senior resource for complex client tax questions.
• Provide guidance on client relationship management and account situations.
• Assist with escalations requiring specialist expertise.
• Participate in higher complexity client meetings when needed.
• Evaluate tax and compliance risks and next steps.
• Offer advanced US payroll tax expertise for complex scenarios.
• Review situations and recommend actions while preserving relationships.
• Support QBR strategy for complex client discussions.
• Collaborate with Payroll, Payment Services, HRIS, Product and more.
• Identify recurring trends and raise to leadership.
• Mentor peers and share knowledge across the team.
• Develop payroll tax expertise across the organization.
• Assist with transitions or stabilization when required.
• Escalate significant concerns to the Payroll Tax Manager.

Skills

Payroll Tax

Payroll experience

Microsoft Office

Employment tax

Year-End proficiency

Education

Bachelor's degree in business

CPP or CPA certification

Job description

UKG Inc. is seeking a Payroll Tax Lead to provide advanced client, tax, and operational expertise within the Payroll Tax team. This role acts as a senior resource for complex client situations and cross-functional coordination while remaining an individual contributor.

You will coach peers, identify trends and risks, and collaborate with Payroll, Payment Services, HRIS, Product, and other teams. A deep knowledge of US payroll tax and strong compliance experience is required.