Senior Payroll Tax Consultant: Complex Clients & Risk

UKG Inc.; Boise (ID); On-site; USD 59,000 - 84,000; Full time

Job summary

UKG is a leading Workforce Operating Platform helping millions of workers. We seek a Payroll Tax Lead to deliver advanced client, tax, and operational expertise, acting as a senior resource for complex client situations.

You’ll coach teammates and collaborate across Payroll, Payment Services, HRIS, and Product to drive improvements and ensure accurate US payroll tax processing for diverse clients. The role emphasizes risk identification, escalation management, and cross‑functional coordination,

Qualifications

• Bachelor's degree in business, Accounting, CPP, or CPA (minimum 5 years payroll tax experience included).
• Proficiency with Microsoft Office applications.
• Knowledge of employment tax processing (deposits, returns, notices, adjustments).
• Ability to interpret employment tax laws with jurisdiction guidelines.
• Proven Year-End proficiency.
• Track record of subject matter expertise across multiple clients with varying complexity.

Responsibilities

• Serve as a senior resource for complex client, tax, and service questions.
• Provide guidance to team on client relationship management and complex account situations.
• Assist with client escalations requiring additional experience or subject matter expertise.
• Participate in higher complexity client meetings when additional support is beneficial.
• Help evaluate tax and compliance risks and determine next steps.
• Provide advanced subject matter expertise on US payroll tax requirements and complex scenarios.
• Review complex situations and provide recommendations while client relationship remains with account rep.
• Support QBR strategy and preparation for complex or high visibility client discussions.
• Facilitate collaboration with Payroll, Payment Services, HRIS, Product and other internal partners.
• Identify recurring client, operational, and compliance trends and raise to leadership.
• Encourage and support continuous improvement by identifying opportunities and advancing initiatives.
• Provide peer coaching and mentoring to team members.

Skills

Bachelor's degree in Business/CPA/CPP

Microsoft Office proficiency

Employment tax processing knowledge

Jurisdiction guidelines interpretation

Year-End proficiency

Subject matter expertise across multi‑

Education

Bachelor's degree in business, Accounting, CPP, CPA

Job description

UKG is a leading Workforce Operating Platform helping millions of workers. We seek a Payroll Tax Lead to deliver advanced client, tax, and operational expertise, acting as a senior resource for complex client situations.

You’ll coach teammates and collaborate across Payroll, Payment Services, HRIS, and Product to drive improvements and ensure accurate US payroll tax processing for diverse clients. The role emphasizes risk identification, escalation management, and cross‑functional coordination,