Senior Payroll Processing Supervisor

Towson University; Baltimore (MD); On-site; USD 65,000 - 90,000; Full time

Job summary

Towson University is seeking an experienced Payroll Analyst within the Administration & Finance Division on Main Campus to manage university payroll processes, including contingent and student payments, and ensure data accuracy in PeopleSoft. The role requires 3+ years of payroll experience, thorough knowledge of payroll rules, and strong customer service skills to support faculty and staff.

Responsibilities include coordinating with CPB, training staff, and maintaining electronic filing and

Qualifications

• Bachelor's degree in related field and 3+ years payroll experience.
• Thorough knowledge of complex payroll rules and ability to troubleshoot processes.
• Excellent customer service and ability to multi-task.

Responsibilities

• Manage all contingent payment documents to ensure accurate processing and posting.
• Manage data entry to PeopleSoft of contingent payroll forms and documents.
• Oversee Graduate/Resident Assistant payment program and set up in PeopleSoft Additional Pay.
• Maintain payment spreadsheets used to track biweekly payments and data changes.
• Process student employee payments, timesheets, pay rate changes, and terminations.
• Lead payroll workflow to meet CPB deadlines; train staff and conduct performance reviews.
• Run payroll steps to produce Gross Pay files for CPB submission; troubleshoot system issues.
• Update PeopleSoft steps after upgrades and contribute to payroll project testing.
• Back up Regular payroll processing and support Payroll Manager in absence.
• Coordinate PACS Contingent file processing and weekly submissions to CPB.
• Verify ImageNow and PeopleSoft data for PACS weekly files; research errors.
• Resolve pay rate issues, reclassifications, stop payments, and W-2/W-4 updates.
• Collaborate with Financial Aid and FWS to ensure funds are used per policy.

Skills

Payroll systems

PeopleSoft

Customer service

Query creation

Data entry

Education

Bachelor's degree

Tools

PeopleSoft

ImageNow

PACS

HCM/CPB systems

Job description

Responsibilities and Duties

• Manage all contingent payment documents to ensure accuate processing and posting.

• Manage the receipt, verification and data entry to PeopleSoft of all contingent payroll related forms and documents including adjunct faculty contracts, flat rate forms, time sheets and DIAR stipends.

• Manage the Graduate Assistant and Resident Assistant payment program including data entry of the hire record, payment schedule, and payment set up in PeopleSoft Additional Pay.

• Manage the set up and maintenance of payment spreadsheets used as control system to track biweekly payments due and process data changes.

• Manage the student employee payment program including processing web & paper timesheets, data entry of data changes such as pay rate or approval group, process terminations and assure compliance with FICA tax regulations regarding enrollment status

• Manage daily workflow which must be closely monitored to meet strict payroll processing deadline imposed by CPB. Provide staff with payroll training, coaching/couseling, and perform periodic perfomance evaluations.

• Run payroll processing steps to produce the Gross Pay file processes that ultimately is used to electronically send pay data to Central Payroll Bureau's (CPB) system. Monitor system output, identify errors, diagnose problems and make appropriate corrections to PeopleSoft to insure accuracy of data and to resolve system-related problems.

• Update PeopleSoft payroll processing steps for improvements and new business process changes as needed, particularly after major upgrade.

• Actively participate and function as a subject matter contributor in projects related to payroll, and any integrations with HCM, and Cloud HCM. Assist with testing for upcoming enhancements that would impact Peoplesoft and the payroll system.

• Verify and perform a full analysis of payroll source documents to assure accurate payment processing.

• Manage the new electronic file submission process. Will need to assist with training paysroll staff on new electronic file submission process. Perform a detailed vaildation of all files received from OHR before processing payroll files as well as a troubleshoot and analyze all errors with the electronic file.

• Serve as the backup for the Regular payroll processing and assume duties of the Asst Payroll Supervisor and Payroll Manager in his/her absence.

• Serve as PACS Contingent file coordinator.

• Review all student transactions on the weekly PACS Cont files for accurate transmission to CPB.

• Verify Image Now documents and PeopleSoft data entry to the PACS weekly files.

• Research all errors, rejects, and pending transactions.

• Work with Payroll Analyst and OTS Developer to resolve all issues, including determining action required of OTS Developer, submitting Tech Tickets, and monitoring outcome.

• Mange ImageNow workflow queues for all student transactions; including new hires, pay rate, other changes, and terminations for accurate documentation and processing. Troubleshoot and resolve technical problems and, in conjunction with OTS, test system upgrades.

• Research problems concerning pay rates, reclassifications, stop payment requests, cancelled checks, overtime calculations, W-2 and W-4 forms and address changes. Manage the process of completing employment verifications and accident reports performed by accounting clerk.

• Works directly with Financial Aid Director and Federal Work Study (FWS) Administrator to assure that students do not use their FWS award funds until all requirements are satisfied. This requires running queries, monitoring and communicating results to FWS Administrator and the student’s supervisor.

Qualifications and Skills

• Bachelor's degree and three years of related experience.
• Thorough knowledge of complex and specialized payroll rules. Ability to run and troubleshoot processes and to create queries.
• Ability to provide excellent customer service and to multi-task.

Preference

• Previous experience in a Higher Education environment.
• Supervisory and team-building skills.

Organization: Administration & Finance Division

Primary Location: Main Campus

Job Posting: Sep 9, 2026